Original topic:

Galaxy S22 Ultra not charging after update

(Topic created: 09-27-2025 08:55 AM)
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userY15tmxt0x5
Constellation
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Galaxy S22

Hi everyone,

After the latest update my Galaxy S22 Ultra completely stopped charging. It doesn’t charge either by cable or wireless.

  • When the phone is on, it shows a charging error related to temperature.

    userY15tmxt0x5_1-1758988385305.jpeg

     

  • When the phone is off and I plug it in, a strange symbol appears that I couldn’t find documented anywhere.
    userY15tmxt0x5_0-1758988362945.jpeg

     

Things I already tried:

  • Wipe cache partition

  • Factory reset

Unfortunately, the problem persists. Has anyone experienced this issue? Any ideas on how to fix it?

Thanks in advance!

3 Replies
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S22
The first message says it stop charging because the phone is overheating and will resume once the phone is cooled down


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userY15tmxt0x5
Constellation
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Galaxy S22

I understand the message is about overheating, but that’s not the real issue.

Even if I power off the phone and let it cool down for hours, when I try to charge it again the exact same error appears immediately — even if the phone is completely cold. The error also shows up right after turning the phone back on.

So this is not a temporary overheating situation, it seems to be a permanent problem that started only after the last update.

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Jeet7777
Constellation
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Galaxy S22

Did you find any solution to the issue? I am getting the same symbol on my phone after software updat

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