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Call Assist not appearing

(Topic created: 05-21-2025 08:07 AM)
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Members_P3kvC4P
Constellation
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Galaxy S22

On a Galaxy S22, I installed the latest software update. I turned on Live Translate. Using the Samsung Phone app v15.7.48 to use Live Translate. The problem is that the Call Assist button doesn't show up at all. 

Tried wiping the cache per tech instructions but still didn't work. Was told to select Repair Apps - only problem with that is that option isn't available, so the tech was worthless.

Read other "fixes" to this problem which included resetting to factory settings - if you think I'm doing that, you're nuts.

This appears to be a problem that Samsung is ignoring and hoping that users will just go away. If anyone has a solution that actually works, I'd appreciate hearing about it. But Samsung, get your act together.

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realaud
Honored Contributor
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Galaxy S22

Sure, Samsung is ignoring issues hoping people will go away and stop bothering them. Such pests, those users.  Have you put in an error report? Or is the first time you mentioning this issue is in this post?  Samsung developers are not clairvoyant and do not know which issues or errors are facing which users.  So unless you and your fellow redditors are putting in error reports instead of complaining to each other, the issue cannot be addressed.

--This is a peer-to-peer user help forum. While there may be some Samsung personnel reading behind the scenes, the best way to register your feedback is to put in an error/feedback report through the support tab in the Members App.
https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

--If you have a specific issue that others may help you with, post it.

--If you want to have your voice heard and register your displeasure, I suggest emailing the CEO at the following link:
https://www.samsung.com/us/support/contact/email-the-ceo/


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realaud
Honored Contributor
Options
Galaxy S22

Sure, Samsung is ignoring issues hoping people will go away and stop bothering them. Such pests, those users.  Have you put in an error report? Or is the first time you mentioning this issue is in this post?  Samsung developers are not clairvoyant and do not know which issues or errors are facing which users.  So unless you and your fellow redditors are putting in error reports instead of complaining to each other, the issue cannot be addressed.

--This is a peer-to-peer user help forum. While there may be some Samsung personnel reading behind the scenes, the best way to register your feedback is to put in an error/feedback report through the support tab in the Members App.
https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

--If you have a specific issue that others may help you with, post it.

--If you want to have your voice heard and register your displeasure, I suggest emailing the CEO at the following link:
https://www.samsung.com/us/support/contact/email-the-ceo/


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Please mark any response that helped you as your solution.
-------------------------------------------------------------
margiegirl
Constellation
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Galaxy S22
10/30/2025 I just downloaded a software update for intelligent wi-fi. It describes the new call assist feature - real time closed captions while on phone.
Is this feature available for Galaxy 22+ Samsung phone? If so, how to use?
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