Galaxy S21

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6.1 update to the ability to change my notification sounds for each app

Posted by 05-15-2024 01:05 PM in Galaxy S21

When my phone did the 6.1 update it took my ability to change my notification sounds for each app away now I do not have a choice what happened? ... View Post

05-16-2024 08:46 AM

Oh sorry I gotta 21 ultra.. Don't know why I thought I had anew phone 😂 😂 View Post

Trouble submitting error report

Posted by 05-03-2024 02:00 PM in Galaxy S21

Every time I try to submit error report, they tell me to recreate the issue and resend with error logs etc. Well, when you click... View Post

05-10-2024 09:24 AM

Thank you for reaching out. I can certainly understand the confusion of which app to turn off the ba... View Post

Mute all notifications except text

Posted by 05-05-2024 10:40 AM in Galaxy S21

Hi-I'm new to your forum and will, in all likelihood, be asking foolish questions as I'm an old man and not very phone savvy. I have an... View Post

05-05-2024 11:27 AM

Thanks to both of you! View Post

SmartThings only alerts with one phone and is not activating the system

Posted by 07-31-2023 12:56 PM in Galaxy S21

We have 2 S21 phones connected to smartthings. When i leave and wife is homr nothing happens as it should but when my wife leaves and i am home it... View Post

08-01-2023 01:49 PM

Hello there, Mike0358! Welcome to the community! Because there are so many variables to consider, we... View Post

Smartthings Phone Presence

Posted by 01-15-2023 04:35 PM in Galaxy S21

On 1/16 my s21 phone and wifes s21 stopped being sensed as presence sensors in Smartthings. Contacted support and after 2 calls and and over 2 hrs.... View Post

01-16-2023 08:12 AM

Hello, We understand the importance of being able to use the Phone Presence feature in SmartThings. ... View Post

WIFI Disconnected By SmartView

Posted by 05-03-2024 07:29 PM in Galaxy S21

Yesterday I accidently clicked on SmartView and it tried to mirror the TV. I was not trying to do do this, accidental slip of my finger. SmartView... View Post

05-05-2024 09:22 AM

Hello, welcome to the Community, and thanks for reaching out! I can certainly understand the concern... View Post

Galaxy phone video call option disappeared

Posted by 04-19-2024 09:51 PM in Galaxy S21

I have an S21 and used to be able to video call other Samsungs. The option has recently disappeared and I cannot find a way to get it back. I... View Post

04-29-2024 07:33 PM

Samsung should be sued for this View Post

S21 FE intermittently stops sending/receiving calls

Posted by 04-27-2024 01:03 PM in Galaxy S21

I have an S21 FE 5g that's 2 years old. About a month ago my phone app stopped working intermittently. It starts working again once I restart... View Post

04-29-2024 12:20 PM

Hello, welcome to the Community, and thanks for reaching out. I can certainly understand the inconve... View Post

Phone Overheating and restarting multiple times

Posted by 04-27-2024 08:46 PM in Galaxy S21

I've had my Samsung S21 5G for 7 months now and for the last few months I've been having problems with my phone. Randomly my phone restarts... View Post

04-29-2024 11:08 AM

Hello, thanks for reaching out about your S21 overheating and restarting. I can certainly understand... View Post

Reactive Text without using Google text?

Posted by 04-29-2024 08:19 AM in Galaxy S21

I have an S21 5G, is there anyway to get reactive texts on it without using Google text? View Post

04-29-2024 08:23 AM

At the moment, you would need to use google messages for reactive texts. I doubt it will be added to... View Post

Calibrating laser AF S21 Ultra

Posted by 04-28-2024 09:18 PM in Galaxy S21

According to the Samsung documentation on ifixit on page 10 (link below) it mentions Self Repair Assistant app to calibrate sensors after... View Post

04-28-2024 10:42 PM

I wouldn't worry about it since the only thing in the back glass is the lense covers everything else... View Post

S21 Smart View delayed audio/video

Posted by 04-10-2024 04:40 AM in Galaxy S21

I have an S21 and here over the last two weeks I have noticed that my Smart view is delayed going to my TV I've tried several different TVs and... View Post

04-28-2024 03:41 PM

Hello, welcome to the Community, and thanks for reaching out pertaining to Smart View having an audi... View Post

Touchscreen not responding

Posted by 03-15-2024 10:16 AM in Galaxy S21

Anyone else having issues with the touch screen becoming unresponsive. Sometimes certain apps or functions won't work unless restarted. Saw a... View Post

04-26-2024 01:41 PM

Hello all, thank you for reaching out, and I am sorry to hear your touch screen is not responding. Y... View Post

Google assistant won't answer my demands?

Posted by 04-24-2024 07:46 PM in Galaxy S21

Hey I recently realized my Google assistant won't answer to my voice, would anyone know how to fix that? It's really frustrating me that it... View Post

04-25-2024 04:11 AM

That worked thank you so much ❤️ View Post

Used phone requiring Microsoft sign-in

Posted by 04-23-2024 10:55 PM in Galaxy S21

Bought a used phone online. it is asking me to sign into Microsoft. Tried with the hotmail account and it is telling me I can't use a personal... View Post

04-23-2024 11:07 PM

I would suggest returning the device since you stated it's tied to a Microsoft account you would nee... View Post

Troubles with adding a new debit card in Samsung wallet

Posted by 04-21-2024 02:00 AM in Galaxy S21

I'm having trouble loading a new debit card in my account. I was sent a new card with the same number but different security code and... View Post

04-21-2024 12:37 PM

Also, if you deleted the card and can't add it back, you can try adding it back by importing it, or ... View Post

New feature on email app

Posted by 04-15-2024 07:16 AM in Galaxy S21

Email app for the phone needs a shortcut icon to empty the spam and trash. Currently it is not there. View Post

04-20-2024 03:43 PM

Hello y6d379h2a6,Thank you for your interest in sharing your ideas with Samsung. Welcome to the Sams... View Post

How can I stop seeing text names in my phone call log?

Posted by 04-18-2024 06:42 AM in Galaxy S21

How do stop seeing text names in my phone call log, View Post

04-18-2024 08:50 AM

Thank you! View Post

Does anyone know how to turn on two button navigation?

Posted by 04-15-2024 11:32 AM in Galaxy S21

I recently swited from the Pixel 3 to the Samsung s21 and I was wondering if it's at all possible to go from 3 button navigation to two button... View Post

04-15-2024 12:12 PM

Ok, thank you for your help View Post

S21 ultra not receiving update

Posted by 04-12-2024 02:47 AM in Galaxy S21

I am from pakistan using mobile Samsung s21 ultra still i have no receive update Android 14 .. based G998USQU5DVK9 View Post

04-12-2024 06:47 AM

We apologize, but you have reached technical support for products manufactured for usage in the Unit... View Post

Phone talking when texting

Posted by 04-08-2024 05:09 AM in Galaxy S21

Good morning. How do I get the phone to stop speaking each letter when hitting each letter when texting? View Post

04-11-2024 06:56 AM

Blue Skies response worked for me. View Post

How can I link Samsung messages on all devices?

Posted by 04-10-2024 11:23 AM in Galaxy S21

How can I link Samsung messages from one android device to another android device? View Post

04-10-2024 11:57 AM

Go to the settings on both devices. Go to "connected devices". Activate call & message on other devi... View Post

Music just starts playing

Posted by 03-28-2024 01:35 PM in Galaxy S21

I think it has been since the most recent update that I get awaken every night at 10pm by music playing on my phone. Last night it had commercials.... View Post

04-07-2024 01:28 PM

Hello, thanks for reaching out about this, and welcome to the Community. As @realaud said, this is a... View Post

Switched carriers and haven't had an update on my Samsung Galaxy s21 Ultra since May 2023

Posted by 03-29-2024 03:05 PM in Galaxy S21

So I got got my cell from Verizon and switch over to TMobile. I haven't had a update since May 2023 and I already tried to force it to... View Post

04-02-2024 03:09 PM

**bleep** yeah bro View Post

Google making me pay for more storage

Posted by 03-29-2024 05:32 PM in Galaxy S21

What apps do you recommend for moving files from my phone to SD card and will that get Google off my and free up storage internally? Thanks View Post

03-29-2024 05:56 PM

Happy we were able to help you View Post

Wi-Fi calling keeps coming on

Posted by 02-09-2024 03:32 PM in Galaxy S21

My Wi-Fi calling keeps coming on and I have no clue why can anybody suggest a reason why that could be happening? Galaxy s21 ultra View Post

03-29-2024 12:26 PM

You're welcome View Post

Change EMail Settings

Posted by 03-24-2024 09:01 AM in Galaxy S21

Hi, I have a Samsung S21+ and use the standard EMail app. Recently, my EMail provider changed services. While I have the same EMail address... View Post

03-27-2024 11:28 AM

Thanks, but unfortunately not helpful. I eventually got it solved by deleting old account and associ... View Post

Audio messages says cannot record too short

Posted by 02-02-2024 09:05 PM in Galaxy S21

I cannot record audio messages in my text messages app..I used to be able but for a while it gives me message that audio message too short..even if... View Post

03-27-2024 12:23 PM

Hello all, thanks for responding and clarifying what the app is not recording audio messages.Have yo... View Post

S21 'mic 1' broken after replacing charging port

Posted by 03-27-2024 08:29 AM in Galaxy S21

Which one is mic 1? (samsung diagnostics) View Post

03-27-2024 08:35 AM

In the Diagnostics it shows Mic 1 as the Bottom Mic and Mic 2 as the Mic on the top of the Phone View Post

Auto Sync keeps on turning itself

Posted by 03-17-2024 04:24 AM in Galaxy S21

Hello, I am using S21 Ultra (Exynos) updated to android 14. It's fine when left idle. But while using, every now and then the auto sync gets... View Post