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โ09-28-2025 08:04 AM in
Galaxy S21- Mark as New
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โ09-28-2025 08:27 AM in
Galaxy S21- Mark as New
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โ09-28-2025 09:32 AM (Last edited โ09-28-2025 09:40 AM ) in
Galaxy S21It's there, the report button was moved. When you receive a call that should be reported as a spam call, tap the listing in the call log and when the call info comes up tap the circle to the far right. At the bottom of the screen you will then see a menu. Tap the dot menu on the far right where it says "more" and you have the option to report the number. I do not know why they went and made it so difficult and non-intuitive to do that, but that's the way it is now. When you report, if you don't have the option to then block, you can just block it from that menu.
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โ09-28-2025 11:16 AM in
Galaxy S21Expecting 10-15 years of support is a ridiculous ask.
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โ09-28-2025 12:07 PM in
Galaxy S21You are expecting 10-15 years of support for a phone? Even if they were to give you that, it would only be software, not hardware. Warranties are not forever. Even windows support, while it may last a long time, it's for a single operating system. If Windows comes out with a new version, you have to purchase the new version. You only get security updates and vital improvements over those 10 years. Price has nothing to do with any of it, as everyone has a choice as to whether to pay the price if they want a thing. The S10 you bought came, at that time, with only 2 Android updates. That was the standard for the entire cell phone industry at the time. Samsung went on to give first 5, then 7 years of updates, leading the industry. They were not about to give retroactive time to the older phones because of improvements in hardware that the newer operating systems can handle, but the older ones can't.
Your main complaint here seems to be with T-Mobile, not Samsung. In any case I gave instructions on how to report spam calls in my earlier comment.
You are actually all over the place with your complaint. Is it the inability to report spam calls? The fact that your alarms didn't transfer over? The fact that you had to upgrade your phone at some point because your old device won't turn on? Did you know that even though your old device no longer turns on, you should still have a backup in the cloud that you can restore to your current phone? if the backup is still there (it would get deleted after a year of inactivity), you should be able to recover your alarms - or, you can just reconfigure them. Not all software is able to be transferred from one phone to another due to DRM restrictions, and/or incompatibility with the new device. You would have to download those apps again.
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