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09-24-2025 09:10 AM in
Galaxy S21After an update, my entire contents of DCIM folder has been deleted.
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09-24-2025 10:12 AM in
Galaxy S21- Mark as New
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09-24-2025 10:24 AM (Last edited 09-24-2025 10:26 AM ) in
Galaxy S21Check Google photos. Your photos back up to Google Photos. If they have remained in Google Photos (they should), you can download them all to your phone. You will, unfortunately, have to recreate your albums.
Nothing should be erased from your drive during an update, but sometimes things go wrong. It is always recommended to backup your phone prior to any update. You can backup to an external device or utilize Samsung's temporary cloud storage.
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09-24-2025 10:45 AM (Last edited 09-24-2025 10:45 AM ) in
Galaxy S21- Mark as New
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09-24-2025 10:51 AM (Last edited 09-24-2025 10:55 AM ) in
Galaxy S21If you have photos for your business, it's especially important to always have them backed up. The fact that you didn't is on you alone.
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