My old phone is broken can't turn on my friend gave me an old phone of his I wanna transfer my info from old phone to new phone how van I when j can't turn old phone on
@knj1 Since your old phone won’t power on they are no way to access the content on your old phone since it has to be powered on to transfer the contents. If you had automatic backup turned on once you sign into your Google and Samsung accounts on the replacement phone it should ask if you want to restore from a backup
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