Original topic:

Notifications for some apps are blocked

(Topic created: 05-25-2025 09:51 AM)
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ann2015
Constellation
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Galaxy S Phones

I have had ENOUGH OF SAMSUNG SUPPORT! SOME OF MY APPS ARE BLOCKED FROM GETTING NOTIFICATIONS AND THE TOGGLE OFF IS GREYED OUT! Most of the apps are ones needed to receive SECURITY NOTIFICATIONS! NOT ONLY THAT! My phone is a PERSONAL DEVICE NEVER BELONGED TO ANYONE BUT ME! So PLEASE TELL ME WHY I NEED ADMIN PERMISSION TO CHANGE SETTINGS ON SOME APPS?

 
I TRIED MORE TIMES IMAGINABLE TO GET HELP FROM SAMSUNG SUPPORT VIA THE REMOTE SUPPORT APP WHICH I REALIZED I SHOULDN'T HAVE TRUSTED THEM ACCESSING MY PHONE! THEY DON'T KNOW ANYTHING!!
 
I WANT SAMSUNG TO KNOW THIS I'VE FILED A FORMAL COMPLAINT AGAINST THEM WITH THE FEDERAL TRADE COMMISSION AND CONSUMER AFFAIRS! THEY WILL INVESTIGATE BUT SAMSUNG THINKS THEY CAN'T BE!!
Update Coming 
 
whydoiexist
Cosmic Ray
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Galaxy S Phones
Did you uninstall and reinstall the apps?
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userM5S9zVKryj
Cosmic Ray
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Galaxy S Phones
For me, it was every app AND the app drawer. I tried uninstalling UI7 but the site that lets you revert to ui6 didn't work anymore.
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realaud
Honored Contributor
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Galaxy S Phones

How do you figure useless? Because they did not instantly issue a fix?  If you called support and they couldn't help you, it's usually because they can only offer surface tech support for easily fixed issues.  Anything deeper requires access to your device log, which can only be uploaded via the feedback/error reporting function.  Even if you did submit a proper error report with logs, it still would not be an instant fix.  It takes time to go over the logs, find the issue, work on fixing the issue, testing the fix and issuing a patch.


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userM5S9zVKryj
Cosmic Ray
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Galaxy S Phones
Because they send an automated response saying "just let your phone cool down."
It was a useless response that did absolutely nothing because my phone wasn't overheating at the time.

And yes, it was a "proper error report with logs" and it took them days to respond and then they responded with an automated response that didn't fix anything.
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realaud
Honored Contributor
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Galaxy S Phones

If your issue was overheating, letting your phone cool down *is* the standard procedure.  You want to find out what is causing your overheating issues?  Download Good Guardians/Battery Guardian from the Galaxy store, and see where your phone is overheating and what is causing it.  It does take days for a response because, as I said, it takes time to examine the log.  The only auto-response they send is the one that acknowledges that they got your report.  After that the response usually addresses your issue, even if they do not have an immediate fix for it.  


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userM5S9zVKryj
Cosmic Ray
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Galaxy S Phones
Except that it wasn't overheating when this issue was occurring. It has overheated later in the day. It was occurring morning, noon, and night. But yeah, thanks for assuming.

I already said my phone wasn't overheating, at the time. You could have just trusted that.
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realaud
Honored Contributor
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Galaxy S Phones
Just because your phone does not feel hot, does not mean it's not overheating. Overheating starts internally, snd hopefully get gets stopped before it feels warm. If they examined your log and detrmined the issue was an overheating situation, then that's what it was.

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KiwiBird97
Supernova
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Galaxy S Phones
Some apps do not send notifications at all, even when not on the deep sleeping apps list.
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Nautigirl77
Cosmic Ray
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Galaxy S Phones
I'm having that problem with an app I installed from the galaxy store, Camera360. The
permission to unblock notifications is grayed out, but no permissions are denied in the app settings permission screen. The app is not listed (at ALL) under the notification settings where you can manage all apps - not under "all apps", nor the list of apps blocked.
Maybe it doesn't require that- the app settings within app show I haven't allowed storage access though, to save etc, but I did not deny anything (except installing unknown apps).I restarted my phone and still can't save files within the app.
Any ideas?
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AliWright
Nebula
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Galaxy S Phones

Me too! For many many months! Tried everything, just a bit ago today chatted with TECH,did everything they wanted me to do including going into safe mode and nothing worked?

Many System Core Apps but also regular apps? 

Also,when on Google Playstore, clicked to get to Samsung System UI and it said ,no longer compatible and was dated from 2019?? 

Huh??

Any help would be greatly appreciated!

Thank you, 

Ali

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