Solved: My front facing camera won't work - Samsung Community

neatfreak40 · ‎12-03-2020

I am looking for some help regarding the use front facing camera because mine wont work and I am wondering if I could get some help with it if yall have experienced anything like this before.

SamsungRei · ‎12-07-2020

Place the phone in Safe Mode and then test the front camera. https://www.samsung.com/us/support/answer/ANS00062983 If the front camera is still not working in Safe Mode, then service would be recommended.

For service within the U.S., you can take your phone to the nearest uBreakiFix location, https://www.ubreakifix.com/samsung, or send a private message with the full model code and the IMEI number of the phone. http://bit.ly/2XERsky

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Wassim · ‎12-03-2020

go to settings >apps>camera> clear cache

neatfreak40 · ‎12-03-2020

didn't work

SamsungRei · ‎12-07-2020

Place the phone in Safe Mode and then test the front camera. https://www.samsung.com/us/support/answer/ANS00062983 If the front camera is still not working in Safe Mode, then service would be recommended.

For service within the U.S., you can take your phone to the nearest uBreakiFix location, https://www.ubreakifix.com/samsung, or send a private message with the full model code and the IMEI number of the phone. http://bit.ly/2XERsky

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

My front facing camera won't work

1 Solution