You have to call your carrier and see what services they provide. Some carriers have a 3rd party you have to call if you have insurance on your phone. Youll have to pay a small fee.
If you didn't purchase Care+ when you bought your phone, your only option is to see if your carrier provides insurance that you were paying for. If you don't have either of those insurance policies, you will need to purchase a new phone. I also forgot about the option to have it repaired at a Certified Repair Center
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Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
You also can pay out of pocket for repair at a Samsung certified repair shop like "uBreakiFix". They have Samsung OEM.parts. its cheaper than buying a new phone.
Yeah since they are saying shattered I take that as the front or back is destroyed and that's not covered under warranty
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