I have a hacker on my phone that blocks my calls. They have a hidden app that is hard to detect. What can I do? they have something embedded in my phone, I can not get them off of me
Hey, redman25. No one wants to have someone invading their privacy. I recommend performing a factory reset of your device.
Prepare your phone or tablet for reset. Make sure to back up your phone or tablet. All data and settings will be erased.
Write down the username and password for the account that you used to back up your data.
We recommend having your phone or tablet plugged into the wall charger during the reset process because it may take up to an hour.
If you have encrypted the SD Card inserted in to your phone or tablet, make sure to decrypt it before the reset. Navigate to Settings, search for and select SD, and then tap Decrypt SD card.
Perform the reset.
Navigate to Settings. Search for and select Factory data reset. Tap Factory data reset again, and then tap Reset. Follow the on-screen prompts to complete the reset. You may need to enter your Samsung account password or Lock screen password. The phone or tablet will reboot.
Set up the device.
When the phone or tablet reboots, it will have its original factory settings. Now you will need to go through the initial setup to finish setting up the phone or tablet. The phone may require you to enter your Samsung or Google account information to complete the setup.
Test the device. Before installing any apps, make sure that your phone or tablet is functioning normally.
If you are still encountering any issues, I recommend reaching out to your local police station regarding this.
Hey, redman25. No one wants to have someone invading their privacy. I recommend performing a factory reset of your device.
Prepare your phone or tablet for reset. Make sure to back up your phone or tablet. All data and settings will be erased.
Write down the username and password for the account that you used to back up your data.
We recommend having your phone or tablet plugged into the wall charger during the reset process because it may take up to an hour.
If you have encrypted the SD Card inserted in to your phone or tablet, make sure to decrypt it before the reset. Navigate to Settings, search for and select SD, and then tap Decrypt SD card.
Perform the reset.
Navigate to Settings. Search for and select Factory data reset. Tap Factory data reset again, and then tap Reset. Follow the on-screen prompts to complete the reset. You may need to enter your Samsung account password or Lock screen password. The phone or tablet will reboot.
Set up the device.
When the phone or tablet reboots, it will have its original factory settings. Now you will need to go through the initial setup to finish setting up the phone or tablet. The phone may require you to enter your Samsung or Google account information to complete the setup.
Test the device. Before installing any apps, make sure that your phone or tablet is functioning normally.
If you are still encountering any issues, I recommend reaching out to your local police station regarding this.
