Sleep latency change and deep sleep measures

[userU46noblzs2]

Hi there!

This past week Samsung replaced the sleep cycles in the health app with sleep latency. I wish they would have kept it the old way, and added sleep latency as a feature. However, since the change my deep sleep also changed, well, at least that's what the app is telling me. I suddenly only get exactly 20 minutes, for four nights in a row now. That can't be right. 

Any suggestions / insights on that? It almost appears it doesn't measure properly. 

Thanks!

[useruBGr5qJ8Cs]

My sleep numbers in Samsung Health went from 80 to 100 down to 25 to 50 after the last update on my watch 6. Ridiculous. I feel like it is totally useless now.....

[mar_mel]

This update has completely wrecked my scores for the week.
Normally in low 90s. Now a 63 and an 80 for the two nights since updating.

I read before sleeping. The latency clocked in at a whopping 1hr 40 minutes first night... even though I was asleep 8 minutes after I turned the light out.

I'm going to stop wearing my watch to bed after a full year of great scores. I used to love the Sleep Score and the newer Energy Score, but this is ruining my mornings waking up to these absurd numbers that aren't reflective of reality.

How on earth could this have passed QA and made it to a general release?!

[userU46noblzs2]

It seems like I'm not the only one with a massive issue...
I wear the ring, btw.
And I depend on these numbers as I had massive sleeping issues I was able to navigate with the assistance of this technology, and now I'm a bit freaked out.

It's the first time I am posting here. Will Samsung monitor and reply?

Thank you!

[user0UNMHnpGNX]

This last update had ruined the sleep record for me too and the battery draining is insane . I'm hoping someone replies . I can't edit and if my sleep logs now. It's recording me when I'm watching TV or reading as sleeping!

[PDog1]

I'm glad to see I'm not the only person with this issue.  Posted this last week;

I've had my ring since Sept - 2024.  After the latest ring update in May 2025, my sleep tracking is no longer accurate.  The easiest way to explain it is, all of my sleep metrics appear to be inverted ( 5 hrs awake, 15 mins REM, 1 hr light and 20 mins deep). Prior to the software update, my average sleep scores were in the high 70s to mid 80s.  Now my sleep scores for the last week have all been in the mid 20s.  Ring has been reset, and all notifications have been verified.  Reached out to Samsung Care and literally the 1st question asked was: Are you wearing the ring correctly?  

Hopefully Samsung is paying attention and working on a fix.

[userU46noblzs2]

That sounds about right as I have a few of these issues as well. It really seems like the last software update didn't do the job. I hope this will be remedied by Samsung shortly as everything worked just fine before the update. I hope for all of us a solution will be provided to all of us.

[userwDHC8myZYZ]

No deep sleep anymore. I'm 83 years old and the only thing I depended on and checked every day was the sleep function of my watch 7. Now I have o minutes of deep sleep and my rem sleep has dropped significantly.
I called tech support and did everything they told me to try with no success.
The watch is now useless to me.

[PDog1]

Reached out to Samsung technical support this morning, that was a bad idea as the conversation went nowhere. After asking all of the standard questions they suggested that I send my ring back to Samsung so it could be examined by technical support to identify any issues.  Needless to say, if Samsung is aware of the issue, they are not sharing with technical support.  We might be in for a long wait for our issues to be addressed.

[userU46noblzs2]

I have the same feeling. Tech support is not able to help with this issue, so I guess we have to wait for another software update with the hopes it will be fixed. Somehow, I'm just relieved to hear I'm not the only one with an issue. As mentioned, I depend on these numbers and make lifestyle changes if the app shows bad numbers. At least, now I know, it's not my body that's out of whack....