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Ring not connecting anymore

(Topic created: a week ago)
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Redsoxfan74
Cosmic Ray
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Galaxy Ring
Has anyone had an issue with their ring connecting to the phone? Mine does not at all anymore. Just started happening on 12/1, and haven't been able to reconnect it since. 
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Redsoxfan74
Cosmic Ray
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Galaxy Ring
I am all set now. I had to delete the ring from galaxy wear, and reinstall it. That worked. Delete it, then do the process like your connecting it for the first time again.

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5 Replies
BlueSkies
Comet
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Galaxy Ring
Can you check if there was a recent update applied? If so can you try resyncing the device?
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Redsoxfan74
Cosmic Ray
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Galaxy Ring
I do see alot of complaints on the wearable app in the store recently. I believe there may have been a recent update there? I have restarted my ring, restarted the Bluetooth. Maybe I will try to delete the ring and reconnect?
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Members_hSQWDSE
Constellation
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Galaxy Ring

I'm having that problem.

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Members_hSQWDSE
Constellation
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Galaxy Ring

My ring doesn't seem to stay connected.

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Solution
Redsoxfan74
Cosmic Ray
Options
Galaxy Ring
I am all set now. I had to delete the ring from galaxy wear, and reinstall it. That worked. Delete it, then do the process like your connecting it for the first time again.
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