Hello, everyone I was wondering if anyone had this same problem. When using the Galaxy ring or the Galaxy Watch using 1 UI 6.0 Fur watch. I just got my Galaxy ring last Monday and have been wearing it for roughly over a week. In a day and have loved everything about it. Call the statistics, energy score and sleep score. However, energy score and sleep score only worked for 2 days that Monday going into Tuesday and that Tuesday going into Wednesday. And the reason being is because I work overnight from ten p m And the reason being is because I work overnight from 10 PM all the way to 7 AM and the problem with this is that it seems it can't calculate a proper energy score or sleep score. I was wondering to see if anyone has found a workaround, or if this is something that just needs to be addressed with Samsung. And they're wearables, when it comes to these scores i do want to begin to take my health much more serious but with a problem like this. It seems like I might just have to return the ring. Since it won't be providing me any ding beneficial, except for the sleep tracking, since it is more comfortable. I appreciate any response than
Hello, Welcome to the Community, and thank you for reaching out. We understand the concern with the Ring not measuring sleep accurately.
Please contact the Samsung health team at 1-855-795-0509 for Sleep related concerns. For Samsung Health related issues, please also submit feedback: go to Samsung health App settings > Contact Us > Error Reports.
Hello, Welcome to the Community, and thank you for reaching out. We understand the concern with the Ring not measuring sleep accurately.
Please contact the Samsung health team at 1-855-795-0509 for Sleep related concerns. For Samsung Health related issues, please also submit feedback: go to Samsung health App settings > Contact Us > Error Reports.
