Ever since getting my galaxy ring my phone battery has been draining so quickly. I'm not sure if it's because I have Bluetooth on now? Before getting the ring, my battery would go from 100% to about 40% after 8 hours. Now with the ring it goes from 100% to 30% in about 4 hours. I can't imagine that's normal. Has anyone else experienced this?
Thank you for reaching out. I can certainly understand your concern with the battery draining on your phone. In order to provide you with the best assistance, can you please provide me with what type of phone your Galaxy Ring is paired with?
My ring definitely does not last as long as advertised neither. Maybe about 3 days before I need to charge. But the thing that sucks is, the battery draining from my phone since getting the ring.
I just sent my ring in to Samsung to repair as I was having the same issue as you. It was also disconnecting from my phone S24 ultra multiple times a day and overnight and not keeping a charge. They fixed it and it's on it's way back to me. They indicated that it was a Bluetooth failure post update and they replaced a part in my charging box and a part in my ring.
That sucks. And I can't seem to get any answers from Samsung neither as to why it's happening. I can't imagine just having Bluetooth on would drain the phone battery so quickly 🙄
