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Original topic:

low volume on phone calls

(Topic created: 4 weeks ago)
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Vhehn
Constellation
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Galaxy Note Phones

i have a note 20 ultra. people are reporting that my volume is low and they are having a hard time hearing me on phone calls. if i use speaker it works fine. anybody have any ideas on how to fix it?

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hey Vhehn. Thanks for visiting our Community! I know this purchase must have been exciting, and it will be my pleasure to help keep it that way. 

 

Let's start by giving this link a shot: http://www.samsung.com/us/support/troubleshoot/TSG10001652/

 

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and IMEI number of the device as well as your best contact phone number, name, and email. 

 

Send a message on Facebook

 

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Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location

 

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3 Replies
BlueSkies
Comet
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Galaxy Note Phones
When did this started happening and are you connected to Bluetooth headphones?
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hey Vhehn. Thanks for visiting our Community! I know this purchase must have been exciting, and it will be my pleasure to help keep it that way. 

 

Let's start by giving this link a shot: http://www.samsung.com/us/support/troubleshoot/TSG10001652/

 

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and IMEI number of the device as well as your best contact phone number, name, and email. 

 

Send a message on Facebook

 

Send Message on Twitter

 

Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location

 

PCMR
Asteroid
Options
Galaxy Note Phones
I have the same problem with my z fold 7 when using speaker only, the volume just to low for some reason
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