- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-26-2023
02:22 PM
(Last edited
11-26-2023
05:44 PM
by
SamsungChelsea
) in
OK, so I found my Note 20 Ultra stuck on "Phone is starting".
Searched around and found all sorts of "fixes" like factory resets and safe mode. Nothing worked.
I could actually swipe the screen down and see my settings (weird) and noticed that it was in flight mode and the Bluetooth was off. I then recalled that while I was out, the battery was running low so I'd switched to power saving mode.
Turned off power saving mode and all was back to normal.
Now, here's my question:
Why does my phone revert to getting hung on "Phone is starting" whenever I activate power saving mode?
Cheers
K
Solved! Go to Solution.
![Community Manager Community Manager](/i/rank_icons/admin.gif)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
03-27-2023 03:24 PM in
Galaxy Note PhonesHello, Welcome to the Community. We understand the concern regarding the message "Phone is restarting" when using Power Saving Mode. If testing the phone in safe mode and a factory reset have not resolved the message, it is recommended to have the phone evaluated by an authorized technician.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
![](/skins/images/F27F67180563CE9386D482D593A73611/responsive_peak/images/icon_anonymous_message.png)