Note10: Alarm sound only works when ringtone sound is on

[Stubbz]

I am simply wanting my phone's alarm to ring (with sound) when phone is in vibrate mode (ringtone off).

I previously had an S8+ and never ran into this alarm sound issue I'm about to describe.

So I recently purchased a Note10 and got it all set up yesterday.

Before going to bed, I set my alarm and as always, I selected a song from my music playlist as the alarm tone. I also made sure the volume was turned on (about half way on the volume bar).

As a side note, my phone is always placed on vibrate only (ringtone off) when I sleep.

When the alarm came on this morning, phone only vibrated with no sound at all.

Luckily the sound of the vibration was enough to wake me.

Later on, I created a new alarm to test it out again.

Alarm came on and same result: only vibrate wih no sound.

I left the alarm vibrating and opened the phone's volume controls; the alarm volume was on (half way on the bar) and ringtone was off. I slid the ringtone volume up and there it was, my selected alarm song was playing.

This tells me the alarm is controlled primarily by the ringtone volume controls and secondarily by the alarm volume control. So no alarm audio when phone is on vibrate only mode.

I read other forums for solution:

1) my phone auto-start has always been turned off

2) tried rebooting phone, same results

3) tried clearing out phone cache in recovery mode, same results.

Anyone have any other suggestions??

Thanks in advance for any help!!

[SamsungAdam]

If you put your device in safe mode, do you experience the same symptoms?

[Stubbz]

Unchecked "Vibrate for alarms and timers"

Yes!!! That worked!

Thanks very much!!

[Stubbz]

I just put my phone in Safe Mode and tried the alarm...same results...just vibrate and no sound. The sound only comes on if I turn up the ringtone volume

[SamsungAdam]

Are you using the stock clock app when you are experiencing these symptoms?

[LongHiker · Accepted solution]

Try this:

1. Open the clock app
2. Click the 3 dot menu and select "Settings"
3. Ensure that the option "Vibrate for alarms and timers" is OFF

[user9LtIl1iqFz]

Hi everyone, i have been dealing with this issue like to months ago and I just solve it!

Try deleting all your alarms and set them again.

I did it and now even with the no disturb mode on, it's sounding. 

Hope this helps.

Good day

[user9U2ZG4Z1N1]

I cleared all the cache and data from the clock app then set new alarms. Works fine no . 

[Rezo]

ITS WORKED .TNX

[userwrIcIJXmXg]

O my god, thanks alot friend, i have been facing the same problem from a long time, thanks for the help. Its working fine now.