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Original topic:

My camera takes blurry photos

(Topic created: 08-31-2023 06:13 AM)
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Primo77
Asteroid
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Galaxy Note Phones
I have a note 20 ultra and since a couple of months here, my cameraI have a note 20 ultra and since a couple of months now, my camera is taking blurry photos, what can I do to fix the camera?
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello Primo77, Welcome to the Community. 

We can definitely understand how frustrating this may be. These articles contain several troubleshooting steps you can try, including testing the camera in Safe Mode.

Galaxy Phone or Tablet photos and videos are blurry or dark 

Galaxy Phone or Tablet camera does not focus on the subject 

If these steps do not work, you can also try a factory reset. Perform a factory reset on your Galaxy phone 

And don't forget to check to make sure there is no film over the camera. This sometimes gets missed. If this does not help, we recommend letting a service technician have a look.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.