Original topic:

Is it normal to get a response, regarding an error report, after 6 months?

(Topic created: 05-01-2025 03:05 PM)
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AlexV2025
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Is it normal to get a response from your associates 6 months later? 

 
 
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4 Replies
angelg4
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No, it happened to me before when reporting on my Galaxy A54. So I just delete them because I don't use my Galaxy A54 everyday.
meself
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Sometimes seems to take awhile
realaud
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I guess it would depend on a) where your issue was in the complaint queue, and b) how long it took them to analyze not only your log, but anyone else with rhe same issue, compare and come up with an explanation/fix. It would probably also depend on if yours was a single complaint, or part of a mass event.

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AlexV2025
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Thanks everyone for your helpful responses