JUMP TO SOLUTION Solved

Original topic:

How do I get my APPs back after reset

(Topic created: 08-05-2023 02:04 PM)
4399 Views
userCTyRNEpXGc
Cosmic Ray
Options
Galaxy Note Phones

I noticed that the "factory reset" didn't include some of the apps that originally came with my phone.  How do I get these apps back?

4 Replies
Ekamek
Black Hole
Options
Galaxy Note Phones
You can restore if you did a full back before resetting it. It's as good as signing in and reinstall them from the stores. Second option is my preferred method.
0 Likes
Reply
userCTyRNEpXGc
Cosmic Ray
Options
Galaxy Note Phones

But I didn't keep a list of all the apps that was originally had installed.

I was told by SPRINT staff that when I did a reset "my phone would be returned to the original state WHEN I BOUGHT MY PHONE". 

That is not true.

After resetting...I'm missing apps.

Same again after my most recent reset.

0 Likes
Reply
cssejesse
Cosmic Ray
Options
Galaxy Note Phones
Go to Google Google apps my library they might not be in order but they're all going to be there
Solution
Ekamek
Black Hole
Options
Galaxy Note Phones
Correct, they are in the managed apps & device in play store or my apps in Galaxy store.1691269395894_1691269395887_0.jpg