Help unlock screen pattern code note20 ultra

[JusssMee]

I changed my screen pattern code to many times and now I can't unlock it. If I can't unlock it then how can I sync that phone into my Google account again or sign it back onto my Google account because I signed out using my tab, I wasn't thinking when I signed out, all I was thinking was about my privacy and didn't realize I had just put a end to my syncing. 

[realaud]

You may have to do a factory reset. And then restore the backup. The backups do not keep your screen patterns or passwords so you only have to set them again.

[Samsung_Moderator · Accepted solution]

Hello, Welcome to the Community. We understand how upsetting it is to be locked out of your device.

This guide also has steps you can take to reset the phone: https://www.samsung.com/us/support/troubleshooting/TSG01001570/

If you are still unable to access the phone, you can try a factory reset from the recovery menu. 

To get to recovery mode:
- Turn off phone
- Once off, hold down volume up and power buttons simultaneously
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears

- Use volume buttons to navigate to FACTORY RESET

- Use power button to select

If you're not able to reset there, you will need a copy of the original bill of sale, and you can reach out to a Samsung (1-800-726-7864) with the information to have service set up for the service center to unlock it.