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Hi there, I had an issue with Samsung Galaxy Buds Pro, so I asked for refund. The representative asked me to send the product, and I did send... View Post 
Samsung_Moderator
Hello, I am very sorry to hear of this. Unfortunately, when it comes to claims with our specialized ... View Post |
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I have both Buds fully charged. The Right Bud works great. The Left will only receive sound if I bring the Right bud close to it or if I bring my... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with your left bud only receivin... View Post |
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My Galaxy buds pro case led light won't turn on to indicate the earbuds are fully charged or not. ... View Post 
Samsung_Moderator
Thank you for that information. Have you tried resetting the buds? This will allow the buds and the ... View Post |
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Hi My Galaxy buds 2 are recognized as Galaxy buds 1 in Wearable app on my phone. All functions are working normally, i can toggle ANC directly in... View Post |
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My galaxy buds live suddenly started overheating when I plug them in to charge. Almost burnt me as soon as I picked it up and I don't know what... View Post
Samsung_Moderator
I understand how frustrating this is. This article provides some information on what could cause the... View Post |
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I just received my refurbished pair of galaxy buds live from bestbuy. Sad to say that the left ear volume down/play next track function isn't... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your left Galaxy bud li... View Post |
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It gets hot in case and flattens the case battery and won't turn on ,lh side bud works fine ? View Post
Samsung_Moderator
Thank you for reaching out. I can definitely understand your concern with the symptoms you are exper... View Post |
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The buds boast using Bluetooth 5.0, however do not currently support simultaneous connection to two devices (e.g. phone and PC). I use these for... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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For a while now people have told me they couldn't hear me when I spoke with my headphones connected, I eventually just stopped talking to... View Post
Samsung_Moderator
Thank you for that information. As you have cleared the app cache for the Buds manager, Phone, and W... View Post |
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The Galaxy Buds Pro seems to have a flawed design. The ear tips are coming loose very easily from the Buds. While taking the buds out of the ears,... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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A feature I would love would be that you can block the touches when making a call and that it doesn't reverse the action. View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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I can only see a single number, but they definitely each have individual battery right? How do I see both. I want to see the case charge too. ... View Post 
robotdinosaur
Thanks everyone, saw that all things everyone suggested were true in certain situations within the S... View Post |
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Just updated my S22 t Ultra and now my Buds pro are making a high pitched noise. I tried reseting them and it is still there. Also when I try... View Post 
Partsguy559
I just restarted my phone and it's working fine. Sorry I should have done the first step of I.T. tur... View Post |
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Good eveing i have brought a pairnof uds Pro from Amazon Uk snd the seller Only Branded They seem pretty really ... View Post 
Nautigirl77
Were you able to register them on the Samsung members app or at all with Samsung? If so, and they co... View Post |
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How to connect Bluetooth earbuds the Manuel does not say bow to View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand the importance of pairing our Galaxy buds to ... View Post |
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I've made a forum post about this before, but I guess I needed to make a new account for some reason BUT. For the second... View Post 
PrincessMochi
The ability to change the ring sound when you're trying to find your buds would be awesome and it's ... View Post |
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Just a nionth after delivery the left ear bud suddenly stopped working. No idea why. SWomebody with same problem and/or solution Rgs Berry View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with no sound in your left bud a... View Post |
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The find my buds does not work when the charging / carrying case is closed. Why not? I can lose either one just as easily. View Post 
PleatherDwarf
Because it works through Bluetooth and your buds are not connected to your phone when your buds are ... View Post |
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I have noticed that when ambient sound mode is turned on the sound stage and bass response sound a 100 percent better for music and videos, the... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Well all in all the subject tells the story. One day out of the blue my right bud no longer held a charge, no matter what I seem to do with it, it... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your right Galaxy bud n... View Post |
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I've switched rubber tips, wiped them down, and nothing works. After about an hour I have to adjust them constantly. I've ordered foam... View Post 
Beemaster37
Foam tips work! Don't even have to adjust anymore and I'm not scared of them falling out. They don't... View Post |
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So it charges fine, connects to my phone fine and can even be found when using the "Find My" option in Wearables. The problem is it... View Post |
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