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Hi there! I have a very weird problem. I bought my buds 2 pro 5 days ago and have had a great time with them already, but i've had a very... View Post 
Samsung_Moderator
Thank you for reaching out and welcome to the community. I can certainly understand your concern wit... View Post |
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I am having an issue where one of my buds stays connected to my phone, even when in the case and the case is closed. It's causing the battery... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. I can certainly understand your concern wit... View Post |
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Anyone have a issue with their ear buds playing out of sync, going in and out in different ears and static? If so how did you fix these issues? ... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with the audio delay on your Gal... View Post |
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Why is it everytime i start a Vcall my buds doesent connect and i have to reset my connection on my Buds 2pro.? I tried to reset and uninstall... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. I can certainly understand your frustration... View Post |
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Just curious if there is a way to edit the ANC or Ambient settings? Like whenever I activate it, whatever I am listening to suddenly gets a bass... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. I can certainly understand the importance o... View Post |
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I use my earbuds mostly for audiobooks. I want them for walking and while doing my house chores at night (I'm a night owl.), So I'm... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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I recently noticed that every time I pair my galaxy buds 2, I no longer get notified on screen the battery percentage of my galaxy buds2 case. Any... View Post
Samsung_Moderator
Thank you for following up. As you have tried all the troubleshooting steps available, the next step... View Post |
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Can anyone tell me how to mute the mic during a call on the buds pro 2 View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. I can certainly understand the importance o... View Post |
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Hi I have Samsung AKG earbuds (from Note 10+ package) I want to use them on Windows 10, but the laptop has only USB A (and HDMI,USB... View Post 
Pepperm1nt
I would recommend contacting Windows Support for options. Possibly try this link- if you're looking ... View Post |
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Is there any insight of a possible future with Samsung exploring the realms of bone conduction technology? Personally, I am not... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. We can't speculate about any upcoming produ... View Post |
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Hello, I have a - in my opinion - good feature suggestion. When enabling 360 audio, an option could be to enable ambient sound too. In this way... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. We appreciate your feedback and will tag it... View Post |
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I like the earbuds however one thing could be a lot better Next and previous track should both be double tap Right side next left side previous.... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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So I've only had my Galaxy Bud2 for about 2 months now. Recently, if I turn on Ambient Noise, I can hear normally, but soon after, it gets so... View Post
Samsung_Moderator
Thank you for that information. The next step would be a service repair. For in-warranty repair: You... View Post |
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Is there a way to get notifications when your case battery dips below 10% or some charge level? Would be helpful so case doesn't go to zero... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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I'm having issues with my left ear bud not detecting when it's in my ear. If I take the buds out and put my finger over the right sensor it... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with you Galaxy Buds 2 pro senso... View Post |
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Recientemente me ha pasado que mis galaxy buds pro no tienen sonido cuando esta activo la cancelación de sonido o sonido ambiental pero cuando... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. I can certainly understand your concern wit... View Post |
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Hello! Please add option auto-pause with one earpiece. At this point in time, the music stops only when you take out both headphones. Please... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Please slow down the double tap speed. Very difficult to get the volume gesture to work. #budspro2 View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Good morning everyone. The Buds2 Pro has an update for 360 audio recording that is only available for the Flip4/Fold4 at the moment. It has... View Post 
Samsung_Moderator
Thank you so much for providing the information regarding the update for the Galaxy Buds 2 Pro. We a... View Post |
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Mic works perfectly fine when sending voice notes, over all other apps (phone, sms, whatsapp, etc) once I answer a phone call regardless if whatapp... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your mic not working fo... View Post |
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Samsung, you should add an option in routines to toggle on/off 360 audio on galaxy buds. (Ex. [app is open], then [360 audio off/on]. I only... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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I have a suggestion for a Galaxy widget, but I'm not sure where to direct it. Maybe I'm overlooking? View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Sometimes when watching video or listening to music with my Galaxy Buds2 Pro, Bixby will stop audio playback and randomly wake up. It happens when... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your Galaxy Buds 2 Pro ... View Post |
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Dear Samsung, I have a new marketing idea for you, HEARING PROTECTION! After years of loud music as a soundman,... View Post
Samsung_Moderator
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
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