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Why my galaxy bud core cannot listen from my headphones

(Topic created: 10-10-2025 12:14 AM)
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douglaslouis
Constellation
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Galaxy Buds

I have a galaxy bud core and I put it in my ears. then I put a headphone over it, why it does not pick up anything in translator app? (I am using Microsoft Translator). My phone is A56 5G. Is it due to the setting of the phone? As headphone generate sound, but why it does not pick up any should and cannot use in my translator app

Please advise.

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Buds

@douglaslouis Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/  

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3 Replies
Pete-ohki
Galaxy
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Galaxy Buds
Why do you wear headphones over you buds? I have read that the buds have microphones on them, and that the translator suppose to work without having to take your phone out. So it's likely the buds can't hear anything to translate when covered. Also, there could be a slight chance that the electronics of the buds and headphones interfering with each other.
realaud
Honored Contributor
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Galaxy Buds
You can't use two transmission devices together.

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Buds

@douglaslouis Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/  

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