Unable to access the Wearables app for the Buds 3 pro

[Paulo1974]

Llevo 3 meses donde NO puedo ingresar a la configuración por medio de la app wearable de Samsung para configurar los audífonos, se visualiza la imagen de los Buds pero al dar la opción de configurar se devuelve a la del reloj.

Que debo hacer?

[Samsung_Moderator]

Hello Paulo1975, Welcome to the Community. We understand the frustration of not being able to access the Wearables app for the Buds 3 Pro.

Have you tried powering off the watch to disconnect it from the app, so only the Buds are able to access the app?

Have you tried to clear the app cache? https://www.samsung.com/us/support/answer/ANS10001372/