Two random issues occurs in buds 3 pro

[Samsonstring]

1. Here, I am using the Samsung Buds 3 Pro. I have noticed there is a beep sound randomly when I am using them, but it is hard to hear.

Can i know why i am getting that.

2. Getting a low volume of sound when iam ring the buds to find them.

[Samsung_Moderator · Accepted solution]

Hello, Welcome to the Community. We understand it is frustrating to hear a strange sound when your earbuds fall, and to be getting a low ring when using the Find app to locate the earbuds.

1. When the earbuds fall, they will make a noise if the touchpad(s) are active and something comes in contact with an object

, if they are dirty or have smudges, or are overheating. They also beep if they have come in contact with any type of liquid. https://www.samsung.com/us/support/troubleshooting/TSG01210157/

2. Unfortunately, there is no option to adjust the volume of the beep for the Find app. We encourage you to submit feedback to Samsung regarding this matter: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If you continue to experience concerns, you can have the earbuds evaluated by an authorized service location. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html