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Two random issues occurs in buds 3 pro

(Topic created: Tuesday)
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Samsonstring
Asteroid
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Galaxy Buds
1. Here, I am using the Samsung Buds 3 Pro. I have noticed there is a beep sound randomly when I am using them, but it is hard to hear.
Can i know why i am getting that.

2. Getting a low volume of sound when iam ring the buds to find them.

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Samsung_Moderator
Community Manager
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Galaxy Buds

Hello, Welcome to the Community. We understand it is frustrating to hear a strange sound when your earbuds fall, and to be getting a low ring when using the Find app to locate the earbuds.

1. When the earbuds fall, they will make a noise if the touchpad(s) are active and something comes in contact with an object

, if they are dirty or have smudges, or are overheating. They also beep if they have come in contact with any type of liquid. https://www.samsung.com/us/support/troubleshooting/TSG01210157/

2. Unfortunately, there is no option to adjust the volume of the beep for the Find app. We encourage you to submit feedback to Samsung regarding this matter: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If you continue to experience concerns, you can have the earbuds evaluated by an authorized service location. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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10 Replies
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Me too, almost like it's switching from noise canceling to ambient
Samsonstring
Asteroid
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Galaxy Buds
Not only during noise cancellation, but when it falls from my ear, it starts beeping; I had noticed that too.
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Galaxy Buds
That part thankfully I'm not experiencing. But I am experiencing the **bleep** fit, I eat and they fall out, the gym they fall out, it's so **bleep** annoying
Samsonstring
Asteroid
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Galaxy Buds
The same thing I experienced.
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kimberleigh
Comet
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Galaxy Buds
Try using other eartips that came with them. Do the ear fit test thru the wearable app. When you find the right size, then see if that helps. Thats what I did and have 0 problems. Absolutely love my Buds 3 pro 💘
Robin621k
Honored Contributor
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Galaxy Buds
Do you have Voice Commands turned on?
If you do it's hearing one of words that activate a command.
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Samsonstring
Asteroid
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No iam not using any of that kind
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neilth
Supernova
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Galaxy Buds
If your earbuds tend to fall out of your ears you should try third-party ear tips. For me they made a huge difference. Samsung needs to provide much better ear tips for their earbuds.
Samsonstring
Asteroid
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Galaxy Buds
I am not worried about my earbuds falling off; the issue is that after they fall, they make an irritating, siren-like sound.
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