Original topic:

One bud doesn't work when connected with laptop

(Topic created: 06-29-2025 12:48 AM)
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ysonon
Constellation
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Galaxy Buds

I have galaxy buds 2 pro. It is 6 months old and works perfectly fine for all my mobile phones and my regular macbook. but just now on new windows laptop(dell precision 5690) only one bud plays. I have seen the audio settings but it shows only one channel. I am little new to windows so if anybody has got this issue before or had fixed, any help or guide will be useful. thanks

2 Replies
KnightRiderRalph
Planetary Samsung Care Ambassador
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Galaxy Buds

This seems to be a common issue and has happened to me. What works is resetting your Buds and then reconnecting. That should fix the issue. 

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STRANGLEFIZZ
Galaxy
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Galaxy Buds
While it's a common issue resetting them will resolve the issue, but that's not the point. If you're going to need to reset the buds 3 Pro often or here and there for both of them to connect to a laptop to me. It makes no sense. I remove the bottom of my case on my buds 3 Pro Occasionally because the case doesn't have a cutout with a rubber cover to press the pairing button. But once I press a button both earbuds connect simultaneously without a problem to my Nintendo switch OLED and I don't go through that issue. The thing here is if you have to do that often, then it will become something frustrating. I suggest you to try and find out if there's anything wrong with them contact Samsung and get them fixed.
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