I've been using galaxy buds 3 pro for about 2 months and I can hear people talking, cars passing and all that with ANC turned on. I can hear those noises even when I'm playing a music. Can anyone tell me if this is normal? or I'm thinking about visiting service centre to get it fixed.
As a safety issue, some ambient sound should get through, voices, cars and alarms/sirens- it's why earplugs do not completely block all sounds. In order to determine if the ANC is working properly, turn it off and see if the sounds are louder without it. If they are, your ANC is working. Also make sure your buds are seated firmly and properly in your ears. For the record, you get maximum ANC with headphones, but you will still hear some ambient sound.
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It could be that you have " VOICE DETECT, & SIREN DETECT " ON. If that doesn't work after turning those settings off then Idk. I had to turn of those settings myself, because I like to listen to my podcast, & I guess it picks up the voices from my podcast, hence changing to ambient sound from ANC. Ever since I turned that **bleep** off works like a charm. No more problems.
I've now tried two different pairs of Galaxy Buds 3 Pro, and both show the same issue with ANC. It only seems to reduce steady, low-frequency sounds like a fan or engine noise. Everyday noises such as voices, running water, footsteps, or background chatter come through almost unchanged, as if ANC isn’t doing anything at all.
I’ve gone through all the usual troubleshooting: resetting the buds, changing ANC strength, checking that ANC is on, trying different audio codecs, swapping ear tips, adjusting the fit, and testing with and without audio playing. None of these made a difference.
What confuses me is that I have a much cheaper pair of earbuds that block voices more effectively through passive isolation than the Buds 3 Pro do with ANC enabled.
Is this how the Buds 3 Pro ANC is supposed to work, or am I dealing with faulty units? Any guidance or confirmation from Samsung would be really appreciated. I’d like to stay in the Samsung ecosystem, but this has me unsure.
