GalaxyBud stopped working out of nowhere

[MoisesC]

I put both buds to charge in the case, came back 2 hours and only the left one was fully charged. I left right earbud in there for another 2 hours n still no charge and the galaxy wearables app just shows an exclamation point for the right ear bud.

[wclayton97]

Try resetting the buds themselves. There's an option in the Bud settings in the Galaxy wear app. I had that issue and then I reset them and it fixed it.

[usersihChWg8ZF]

Where abouts in the app please as my brand new buds left ear bud isn't charging or connecting please help.. 

[userRLF2jjpMAi]

My left is not charging or connecting or working is doing nothing

[MrZell]

I would be happy to look into your concerns. 

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

Model code:
Serial Number:
 

[Samsung_kMojtUU]

For some reason, today the left galaxy bud decided to no longer charge properly. If I open the case a push on it, it will charge for a few seconds then stop. I was hoping to find help through samsung support as they are less than a year old. 

[Samsung_viXERHn]

Call Samsung. They usually have an automatic 1 year manufacturer's warranty.

[userdragonknigh]

Bought my ear buts on Amazon an now after 5 months the left ear will not charge how do i fix it.

[knightsurgeon]

I'd be more than happy to look into this for you I'll need you to send me a private message with your full model code and serial number from the back of the charging cradle in order to do so.

[userlGxkO1ubaQ]

I got these earbuds with some trade in credit about 4 months ago and now the left earbud wont charge. It hasn't been submerged in water or damaged in any way

[SamsungAdam]

Are you using the original charging cable that came with the Galaxy buds?