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Original topic:

Galaxy buds microphone for 3rd party apps?

(Topic created: 04-14-2019 10:46 AM)
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user9K7JqkDZBM
Asteroid
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Galaxy Buds

I have a problem with the buds 

The microphone only works with the phone calls 

If I use snapchat or WhatsApp or play pubg the phone microphone working note the buds

How to fix it?💔

userBJSmawgccC
Constellation
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Galaxy Buds

Solution : I had the same issue , can't make calls with the buds in whatsup.  The Fix is :

1- open galaxy wearable app

2- go to notifications

3- click on  manage notifications 

4- scroll down , choose the app and allow notifications 

Good luck

user9K7JqkDZBM
Asteroid
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Galaxy Buds

@userBJSmawgccC didn't work 

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user8tYKh5p94f
Asteroid
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Galaxy Buds

does it work with you ? cuz it doesn't worked with me too 

it should be fixed.

huawei budes working fine why Samsung buds doesn't work ?????

user9K7JqkDZBM
Asteroid
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Galaxy Buds

@user8tYKh5p94f no still not working 

knightsurgeon
Neutron Star
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Galaxy Buds

Have you tried resetting the buds through the Galaxy Wearables Application?


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user9K7JqkDZBM
Asteroid
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Galaxy Buds

they didn't fixed it yet 

user0s1hr9JkH9
Constellation
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Galaxy Buds

I just buy  the galaxy buds and the mic doesn't work in other applications (whatsapp or Duo) apart of phone calls. I tried to reset them, update the firmware and give permissions but still not working. If had known this I had never bought them.

SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

What type of device are you pairing with your galaxy buds?


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user0s1hr9JkH9
Constellation
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Galaxy Buds

I paired them with a Xiaomi Mi A1 (Android 9 Pie)

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SamsungKim1
Supernova
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Galaxy Buds

Have you updated the phone, buds, and galaxy wearables app recently?