Hey wats up guys... I received my buds pro a few days ago and they r pretty good... My issue is that I personally have big ear holes lol and I need to always use aftermarket ear tips that fit better, usuay get them from Amazon and I get XL ear tips. The buds pro have a unique ear tip that I can't find online anywhere. I'm sure if I had a bigger ear tip, the buds pro would sound a whole lot better. Anyone else having this issue or know where I may find bigger ear tips??? Thanks
Update : was able to put the ear tips I've been using on my buds +, they sometimes pop off but for most of the time they stay on and as for the sound... Wow wat a difference... Buds pro r definitely great sounding. Hope I can get the proper ear tips from Amazon.
I had the same problem. I called Samsung tech support and they said the small eartips are how they come and too bad. I was ready to return them but I decided to do a web search. I found your comment and then a PC World review. The review said the buds came with the alternate eartips like you'd expect, like all earbuds do. I looked at the picture in the review and could see the tiny box that the spare tips come in. It's in the same tiny box that has the USB charging cable and looks like it couldn't possibly contain anything else. Like me, you probably didn't need the cable so you didn't look too close.
Good to know I'm not alone in this... I did look in that little box and tried the Large tips but they were still too small for my ears. I've been using aftermarket tips that are XL and they do the job but they aren't the buds pro specifications.
If your Samsung earbuds aren't fitting, simply change the earbud tips and wingtips for new ones. You should also make sure you're wearing the earbuds properly.
I am so disappointed in this product. The fit is terrible! I have bought the add on pack and they still fall out of my ear. I got these to workout with. I feel I through over $200. Away. Your move Samsung!
I didn't have a problem with falling out but I did with discomfort, tried several different companies of foam tips and they didn't help, as a last ditch effort I tried another set of tips, that were highly recommended on many utube stations, they are not foam but silicone, they're called spin fit, and they made an incredible difference in comfort. They're hard to get on at first but once on, terrific!
