Galaxy Buds FE microphone volume is too low when using with Windows 10 laptop

[GeoffM]

I recently purchased a set of Galaxy Buds FE. I am trying to use them for video calls on a windows 10 laptop and the microphone volume is too low, no one can hear me. I have tried testing the volume and at most it is 4 to 7%. I tried resetting them in the cradle, it did not help.

Any suggestions?

[Satru]

Check the windos are using headphone in the setting also check some level protection option that limits the sound

[she12]

To low keep going up in down

[GeoffM · Accepted solution]

• Thanks for the suggestions. I resolved this by uninstalling the Samsung Earbuds FE, installing a JBL set of earbuds, then reinstalling the Samsung Earbuds FE. I had previously tried uninstalling and reinstalling the FE earbuds but that did not help.