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Original topic:

Buds Pro one side not working

(Topic created: 3 weeks ago)
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UKRocksall63
Cosmic Ray
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Galaxy Buds

So I have the galaxy buds pro, and they are both at a hundred percent as well as the case.

Only the right bud works, the left one doesn't. 
I've had these for a couple of years now and they haven't given me any problems until now.
Do buds eventually go out and stop working?
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UKRocksall63
Cosmic Ray
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Galaxy Buds
Left one
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Hello, Welcome to the Community. We know how disappointing it is for only one earbud to work. Resetting the earbuds is not an option when only one earbud is connected.

If the link for recalibrating the earbuds does not work, service is recommended.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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