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Buds Pro: Right ear makes a high pitched shriek

(Topic created: 06-14-2025 05:45 PM)
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userdei0DxdDOI
Constellation
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Galaxy Buds

So unhappy with these ear buds. First off, had to have them returned to be refurbished about 6 months ago and now the right creates a high pitched shriek every few seconds. These are supposed to be premium but are a waste of money. So disappointed. 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Hello, Welcome to the Community. We understand how upsetting it is to be experiencing the noise after having to have them repaired already.

Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01210157

You can also try resetting the earbuds: https://www.samsung.com/us/support/troubleshooting/TSG01218103 

If you are still experiencing the high pitch noise, service would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

Hello, Welcome to the Community. We understand how upsetting it is to be experiencing the noise after having to have them repaired already.

Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01210157

You can also try resetting the earbuds: https://www.samsung.com/us/support/troubleshooting/TSG01218103 

If you are still experiencing the high pitch noise, service would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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