As the title says, when I place my buds 3 pro in the case, the phone thinks that the buds are not near me and gives me this notification. I see this notification so many times that if I actually forget my buds somewhere I probably won't pay attention to the notification.
Please fix this false positive 🙂
Let me know if I can provide any logs to help with resolving this.
Hello, Welcome and thank you for reaching out. We understand how frustrating it is to receive a false notification of the Buds 3 Pro not being nearby.
Make sure the phone you are connected to is fully updated, as well as the Wearables app and Buds Manager app. Check to ensure there are updates pending for the earbuds.
I starting noticing the same issues after the UI 7.0 update. I noticed it more when I'm only using one headset. This update really sucks! I can't even make phone calls on my Samsung headset anymore. I can hear YouTube videos but phone calls do not stream through to the headset. Tried all the troubleshooting methods of unpairing and repairing. It only works right after I restart the phone but after a few minutes it stops working. This update really sucks!
Hello, Welcome and thank you for reaching out. We understand how frustrating it is to receive a false notification of the Buds 3 Pro not being nearby.
Make sure the phone you are connected to is fully updated, as well as the Wearables app and Buds Manager app. Check to ensure there are updates pending for the earbuds.
