Fold & Flip Phones

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How to transfer data from a phone with frozen screen

Posted by 02-07-2025 07:18 PM in Fold & Flip Phones

Can anyone tell me how to transfer my data from Z flip 5 with a frozen screen to a new phone? View Post

02-07-2025 07:47 PM

Look here : https://www.samsung.com/levant/support/apps-services/how-to-transfer-data-from-a-galaxy-... View Post

Problem in getting refund for order i returned.

Posted by 02-07-2025 02:49 PM in Fold & Flip Phones

Dear Samsung Customer Service, I am writing to formally express my dissatisfaction regarding an unresolved issue with my recent... View Post

02-07-2025 02:53 PM

Okay View Post

USB connection not working

Posted by 02-04-2025 06:15 AM in Fold & Flip Phones

Hello dera Usser Please I am facing an Issue with my galaxy Z flip 4 I can’t connected my photo to laptop for sharing files I have tried... View Post

02-04-2025 06:47 AM

Hello, Welcome and thank you for being part of the Community. We understand the concern with the USB... View Post

Finger scanner has stopped working

Posted by 02-03-2025 08:27 AM in Fold & Flip Phones

Update... I think the scanner itself is defective. It only unlocks if I push the button a certain way. Has to be perfect or it's not gonna... View Post

02-03-2025 05:08 PM

Well spoke to soon stopped again and this isn't working. Oh well more the excuse to ditch this for t... View Post

Expand Wallet to include tickets, NFC room keys, etc.

Posted by 02-02-2025 08:31 PM in Fold & Flip Phones

Does anyone know if Samsung is going to expand Samsunf Wallet. By that I mean where tickets from ticketmaster can be added or even using digital... View Post

02-03-2025 04:11 AM

What are you talking about? You can already add event tickets, boarding passes and digital keys. Ope... View Post

Native video call Disappeared

Posted by 01-30-2025 10:10 PM in Fold & Flip Phones

Just upgraded from a z flip 4 to a z flip 6. Bought this device straight from samsung & was unable to video call anymore on the default phone... View Post

01-31-2025 04:58 AM

I don't know how much each carrier modifies the os for they carrier phones. It may not be possible. ... View Post

Setting up Call forwarding

Posted by 01-30-2025 07:17 AM in Fold & Flip Phones

I need help on how to set the call forwarding features. I can't find it on my sansung zfold5 even with the help of googles. Does anyone know if... View Post

01-30-2025 07:31 AM

You need to contact your carrier to setup call forwarding since most of carriers remove the suppleme... View Post

Fold 4 finger print scanner isn't working

Posted by 01-28-2025 04:12 PM in Fold & Flip Phones

Anyone else having problems with the fingerprint scanner not working like comes up with an error message saying fingerprint scanner isn't... View Post

01-29-2025 12:04 PM

Yes I did i think I'm gunna make an insurance claim and get a new one View Post

Black band in the middle of flip6

Posted by 01-28-2025 05:31 PM in Fold & Flip Phones

Im a great fan of samsung products. I had the flip 5 before the flip 6. A black band is growing up in the middle of my phone!!! Took it to the shop... View Post

01-29-2025 07:29 AM

Hello babaflip6, Welcome to the Community. We understand how upsetting screen issues are. For issues... View Post

Burning pain from ZFold 5 in front pocket

Posted by 01-28-2025 08:27 AM in Fold & Flip Phones

Looking for a better understanding of pain I am experiencing with my ZFold 5. I normally carry it in my front right pocket, screen facing inward to... View Post

01-28-2025 08:37 AM

Hello, Welcome to the Community. I can definitely see how this would be concerning! I hope you are o... View Post

How long before you need to replace inside screen protector?

Posted by 01-27-2025 01:59 PM in Fold & Flip Phones

Just curious what fold you have and how long did you go before needing to replace the inside protector? I have a fold 6 so hopefully it will last a... View Post

01-27-2025 02:05 PM

It all depends on usage some people the screen protector lasts a year or 2 or longer and some have t... View Post

Magnifier Help

Posted by 09-23-2023 03:02 PM in Fold & Flip Phones

I upgraded to a Fold 5 from a S8 and during set up I must have made a wrong choice. I'm legally blind an set up magnifier. I gave something... View Post

01-23-2025 12:36 PM

Your menus can be difficult to find the way through tho app that does nothing but gets on the way wh... View Post

Samsung ZFold 4 - Wifi won't connect after security update F936USQU7GXK9

Posted by 01-20-2025 06:19 AM in Fold & Flip Phones

Hello. Has anyone experienced this issue after this security update? The wifi button is greyed out and will not connect. I completed all the... View Post

01-20-2025 06:41 AM

Hello TashaW53, Welcome to the Community. We understand how frustrating it is when you are unable to... View Post

Fold 4 dead 30sec then speaker does not work after opening

Posted by 01-17-2025 02:48 PM in Fold & Flip Phones

Fold 4 close works but dead for 30 s if opening. Then the out screen comes back working but phone speaker dead untill a restart. View Post

01-17-2025 03:01 PM

Hello, Welcome to the Community. We understand how upsetting it is to experience the delay when unfo... View Post

Trouble with My Nissan app communication

Posted by 01-14-2025 02:51 PM in Fold & Flip Phones

Since the latest fold 6 update ,my nissan app doesn't communicate with my phone. I have un-installed and reinstalled the app,also reset my... View Post

01-14-2025 04:05 PM

Contact Nissan, they may not have updated their app for compatibility. View Post

Google account shows phone listed twice

Posted by 01-12-2025 10:16 AM in Fold & Flip Phones

I've been having issues setting up rcs chats. So I recently went onto my google account and found that my device is on there twice. Anyone know... View Post

01-12-2025 09:08 PM

your Google account shows the same phone twice, it likely means you've signed into your Google accou... View Post

Where to purchase the S pen for the fold 6

Posted by 12-31-2024 07:14 AM in Fold & Flip Phones

Anyone know where to find an S Pen for the Fold 6? Or even a similar pen from a different company? I'm having trouble tracking one down. Any... View Post

12-31-2024 07:53 AM

Are you talking about buying one or tracking a lost one? The slim S Pen for the Z6 works really well... View Post

Where is the calendar data stored?

Posted by 12-29-2024 02:59 PM in Fold & Flip Phones

Where is the calendar data stored? I want to import the calendar data into my Google Calendar but can't find the file to import. Any help would... View Post

12-29-2024 05:00 PM

Follow the steps that I posted above and it will transfer everything from Samsung to Google Calendar View Post

Wifi and front camera not working

Posted by 12-26-2024 02:48 AM in Fold & Flip Phones

So yesterday my phone suddenly stopped working and turned off. I turned it on then realized my wifi is not turing on at all . Before that a month... View Post

12-26-2024 12:53 PM

Hello Nazmoon Alif, Welcome to the Community. We understand how upsetting it is that the Wi-Fi will ... View Post

z flip4 has screen damage, how can I unlock the phone

Posted by 12-25-2024 08:33 PM in Fold & Flip Phones

Last, week I dropped my flip4 and it has had screen damaged. I trying to unlock the phone, but I could not input my pin numbers. If I visit samsung... View Post

12-26-2024 12:15 PM

Hello, Welcome to the Community. We understand wanting to be able to unlock the phone. Unfortunately... View Post

Touch Screen Isn't Responding

Posted by 12-20-2024 05:13 PM in Fold & Flip Phones

Ever since the last software update, my touch screen isn't responding properly. It never gave me any troubles before the update. At first my... View Post

12-24-2024 10:32 AM

Hello SarahSkipper, Welcome to the Community. We understand how concerning it is for the touchscreen... View Post

Goggle play services causing battery drain

Posted by 12-22-2024 09:40 AM in Fold & Flip Phones

Is this normal i usally get 200 to 400 wake ups a day 🤔 😪 😫 ... View Post

12-22-2024 11:19 AM

You have to look at you battery statistics to see how much of the battery its actually using. If it'... View Post

Fold 6 freezing, and no assistance

Posted by 12-20-2024 07:23 AM in Fold & Flip Phones

I bought a Fold6 from Samsung. I also got their "care" package. From day 1, it was defective. It would intermittently freeze. Service... View Post

12-20-2024 04:53 PM

@kmb1 When you have an intermittent problem, one diagnostic tool is log files. Also technicians can ... View Post

Fold 6 - "Check charger/USB port" notification indicating "moisture" or "foreign material"

Posted by 12-20-2024 09:46 AM in Fold & Flip Phones

Hi, I recently updated my Galaxy Fold 6 to the latest patch version: F956UTUES2AXKF / F956UTOYM2AXKF / F956UTUES2AXKF. Since this update, I’ve... View Post

12-20-2024 10:47 AM

@juanpedro86 If there is no debris or moisture in the port, this could indicate that the USB port ha... View Post

Hotspot not connecting

Posted by 12-16-2024 06:59 PM in Fold & Flip Phones

My hot spot is acting up all of a sudden and yes I have a vpn but turned it off to try to connect my other device and still no go anyone have any... View Post

12-18-2024 07:30 AM

Hello 1darkhunter, Welcome and thank you for reaching out. We understand the concern with the mobile... View Post

UI Issues After December 2024 Update

Posted by 12-13-2024 08:27 AM in Fold & Flip Phones

Hey Samsung, After the latest software update to my Z Flip5, my UI crashes anytime I attempt to drag an app from the edge panel to... View Post

12-17-2024 12:51 PM

Hi Jess04, Thanks for being part of the Community, and for reaching out! Have you tried clearing the... View Post

Unable to receive calls using WiFi Calling

Posted by 12-13-2024 05:56 PM in Fold & Flip Phones

We have no cell tower close to the house enough to make mobile calls reliable, so I use WiFi calling at home. Recently, calls to the phone just go... View Post

12-15-2024 03:57 PM

You should probably try clearing the cache partition as the first step. To clear the cache partition... View Post

Disable gallery from auto creation photo album

Posted by 12-12-2024 11:45 PM in Fold & Flip Phones

Hi all, Is there a way to disable the gallery from auto create photo albums (eg: whatapps, screenshot)? View Post

12-15-2024 07:10 AM

There is no way to turn that off in the Gallery. But, you can disable it in WhatsApp so the photos d... View Post

Z Flip 4 screen broke, having trouble accessing my Secure Folder

Posted by 12-14-2024 05:13 PM in Fold & Flip Phones

Hello, my Z Flip 4's screen recently broke and I have to draw my pattern in order to unlock my Secure Folder and I am unable to due to my... View Post

12-14-2024 05:33 PM

You will either need a screen replacement. If you want a new device, some UBREAKIFIX stores will ins... View Post

onedrive v Ext drive backup

Posted by 12-14-2024 10:16 AM in Fold & Flip Phones

My Z-Fold 4 has me on tinder hooks; because it crashes when I close it, and when I press On it takes several tries before it boots up again;... View Post