Fold & Flip Phones

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Samsung Galaxy Z Fold 5 - Recent Apps, Home, and Back Buttons / swipe gestures Not Working with UI 6 Software Update

Posted by 12-06-2023 04:09 PM in Fold & Flip Phones

Recent Apps, Home, and Back Buttons / swipe gestures not working with UI 6 Software Update. This says it all. My recent apps button / swipe... View Post

12-15-2023 12:24 PM

Hello, Welcome to the Community. We understand how frustrating it is when you are unable to navigate... View Post

UI not responding, then static noise and screen goes black when unfolded

Posted by 12-13-2023 06:16 PM in Fold & Flip Phones

I recently updated the one UI software update and not only am I getting error messages stating that one UI is not responding, when I open up my... View Post

12-14-2023 05:18 PM

Hello, We understand the frustration of your phone UI not responding, as well as the static noise an... View Post

Second Screen on Fold 5

Posted by 12-12-2023 01:09 PM in Fold & Flip Phones

This is more of a feature request. Would it be possible for the Fold series of phones? I know it works on the tablets and had previously been a... View Post

12-13-2023 07:49 AM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post

Fold 5 Wifi 6E (6ghz) disappearing SSID's

Posted by 12-07-2023 10:09 PM in Fold & Flip Phones

My phone stops seeing 6ghz SSID's after a few hours. I set up a test dedicated 6ghz (6E) ssid. After I connect to wifi after about an hour all... View Post

12-08-2023 12:17 PM

Hello, Thank you for being part of the Community. We understand how frustrating it is when your phon... View Post

How do you increase size of type on home screen?

Posted by 12-07-2023 12:40 PM in Fold & Flip Phones

How do you increase size of type on home screen? View Post

12-07-2023 02:28 PM

Thanks so much View Post

Front camera giving a black screen Fold 3

Posted by 12-05-2023 01:10 PM in Fold & Flip Phones

I have a problem with my Fold 3, the front display camera is not working at all is just giving me a black screen. Everything was normal and the... View Post

12-06-2023 07:15 AM

Hello, Welcome to the Community. I understand how frustrating it is when you are only receiving a bl... View Post

App blinking on main screen

Posted by 11-30-2023 08:12 PM in Fold & Flip Phones

Hi, I recently updated my fold 5 to one ui 6. One of the bank app keep blinking on main screen but seems to work on cover screen. Is there any... View Post

12-01-2023 02:58 PM

Hello Edmond, Welcome to the Community. I understand the concern with the app flashing on the inner ... View Post

Can't find Home Up in the Galaxy Store?

Posted by 11-29-2023 07:33 AM in Fold & Flip Phones

Why can't I find Home Up in the Galaxy Store? I always have to install using an APK file. Can't find anywhere in the Galaxy Store. View Post

11-29-2023 10:57 AM

@Zippo81 If you have Good Lock installed, it will show up as a plugin that you can install. View Post

Fold 5 Crashing Out of the Box

Posted by 11-24-2023 09:35 PM in Fold & Flip Phones

I purchaced a Fold 5 today, and despite nothing having happened in the few hours I have had the device, it crashes almost every time I close the... View Post

11-28-2023 12:50 PM

Hello, Welcome to the Community. We understand the frustration of your phone crashing. There are som... View Post

S Pen Pro proximity warning on zfold

Posted by 10-30-2023 04:02 PM in Fold & Flip Phones

Before I buy a Pro pen will I get this notification when I'm only using it on my S9 Ultra tablet?... View Post

11-25-2023 01:59 PM

I purchased the case w/pen with my phone and found the same cases several months later on sale @ woo... View Post

Samsung fold 4 calls going straight to voicemail

Posted by 11-20-2023 02:37 PM in Fold & Flip Phones

I'm having an issue receiving phone calls from numbers that I saved in my contacts. People call me and my phone goes straight to voice-mail. I... View Post

11-22-2023 05:27 PM

Hello, We understand how frustrating it is to not be able to receive calls. Here are some troublesho... View Post

Galaxy Z Fold 5 Screen Cracked

Posted by 11-22-2023 11:25 AM in Fold & Flip Phones

The inner screen of my Z Fold 5 cracked this morning upon opening it. I heard the crack, then the line of pixels in the crease died. I know this... View Post

11-22-2023 11:55 AM

Hello, We understand how upsetting screen issues are. For issues with lines or dead pixels, you can ... View Post

Tesla Text massaging issue

Posted by 09-24-2023 01:24 AM in Fold & Flip Phones

Hello everyone Suddenly I'm no longer able to reply to my text nessages in my Tesla.model Y when connected to Z Fold 5. I have... View Post

11-21-2023 10:09 PM

Hello Everyone Just wanted to update you all and let you know that I found the solution. All you hav... View Post

Samsung pay MST

Posted by 11-18-2023 11:11 AM in Fold & Flip Phones

Did Samsung get rid of MST magnetic strip technology for Samsung Pay on the folds? I know they got rid of it on the s twenty one ultra, but did... View Post

11-18-2023 03:13 PM

Wow! I did not know about that. Thank you for sharing your expertise on the subject. Thank you! View Post

Tutorial for features on Z Fold 5?

Posted by 11-16-2023 05:37 AM in Fold & Flip Phones

Is there a tutorial available for newbies on basic features of the samsung Z Fold 5 View Post

11-16-2023 09:01 AM

@FGT Welcome to the Samsung Member's Community. Thank you for your question about your Samsung Galax... View Post

Phone keeps restarting and receiving a message to send an error report

Posted by 11-14-2023 07:27 PM in Fold & Flip Phones

View Post

11-15-2023 06:22 AM

Hello, We understand how frustrating it is for the phone to just turn off. I would try wiping the ca... View Post

S Pen On Outer Screen

Posted by 11-13-2023 01:01 PM in Fold & Flip Phones

I've had the Fold 5 now for a few months and overall I'm pretty happy with it. There are a few things about it that I will definitely need... View Post

11-14-2023 10:08 AM

I currently have the fold 4. I really like it even with having to have the screen replaced after|r i... View Post

Voicemail not refreshing

Posted by 11-09-2023 06:16 PM in Fold & Flip Phones

Is anyone having voicemail issues with Fold 4 or S23 Ultra? Voicemail are not refreshing. View Post

11-09-2023 09:20 PM

I didn't even think about that I had the same problem one time but I also had the issue I commented ... View Post

Z Fold 2 not fully unfolding

Posted by 11-09-2023 01:25 PM in Fold & Flip Phones

Just started having an issue with my Z fold 2 not fully unfolding on the left side. I have had it for 2 years and this has never been a problem.... View Post

11-09-2023 01:28 PM

@najeevans619 Contact Samsung Care+ if you have it. https://www.samsung.com/us/support/samsung-care-... View Post

Fold 4 only able to show samsung logo after soft reset on folding screen

Posted by 11-06-2023 12:34 PM in Fold & Flip Phones

Hello, Just wondering if anyone has had a similar issue. I purchased my Fold 4 August of last year 2022. Warranty has expired and I was looking... View Post

11-07-2023 03:01 PM

Hello, Welcome to the Community. We understand how disappointing it is when your phone will not powe... View Post

Fold 5 International version doesn't connect to 5G using a local sim card in China

Posted by 10-29-2023 10:45 PM in Fold & Flip Phones

Hi, bought a Fold5 SM-F946B in my country of residence few weeks ago, I'm traveling within China for business and 5G is not an option. I'm... View Post

10-30-2023 10:31 AM

Hello, We apologize, but you have reached technical support for products manufactured for usage in t... View Post

Multiple issues with my F5

Posted by 10-03-2023 06:29 AM in Fold & Flip Phones

I recently bought my fold 5 and loved it for the first couple days, now I'm having issue after issue. While connected to Bluetooth my radio... View Post

10-29-2023 09:38 PM

Forgot to post an update. After factory resetting I did not restore from a backup (came from pixel 7... View Post

Apps on front Fold 5 screen

Posted by 10-27-2023 02:39 PM in Fold & Flip Phones

I have almost finished setting up my new Fold 5, but have run into something on the front screen that I don't understand and wanted to ask... View Post

10-27-2023 04:22 PM

Ah. I did not know that I could select and move more than one icon at a time. I just tried moving an... View Post

Have separate orientation locks for different screens

Posted by 10-26-2023 10:58 PM in Fold & Flip Phones

when I use the cover screen I'm usually reading and therefore I always use portrait lock, the issue with that is that if I want to watch a... View Post

10-27-2023 07:32 AM

@YakovSM You can easily solve this issue with a Routine. This is one of the routines that I have. Op... View Post

Fold 5 charger recomendations

Posted by 10-26-2023 07:22 AM in Fold & Flip Phones

I have just received my Fold 5 and have looked for some information about how powerful a charger I should use. I can not find an online manual with... View Post

10-26-2023 01:19 PM

Ah. I did not know that accepting a solution would close the thread, so I guess I learned something ... View Post

Sharing Links from Chrome Browser/Google search App Not Reaching Recipients

Posted by 10-17-2023 07:59 PM in Fold & Flip Phones

When I share a link from Chrome browser or Google search app via the Samsung Messaging app, a recipient does not receive the message. I have... View Post

10-24-2023 05:34 AM

Update to this post: 2 days after posting this I received an update to the Chrome app. My issue was ... View Post

Fold4 inner screen randomly crash

Posted by 10-23-2023 08:45 PM in Fold & Flip Phones

Hi Everyone, My fold 4 started randomly crashing when i open it. I tried to restart and used diagnostic tool to check. Still not working.... View Post

10-23-2023 09:04 PM

Kindly try these steps, it might work. With the phone off, press and hold Power and Volume up button... View Post

Network error occurred message when sending group text

Posted by 10-23-2023 07:36 PM in Fold & Flip Phones

Receiving error messages when sending or receiving groups text View Post

10-23-2023 08:42 PM

Kindly update us here if they were able to fix this for you! 🙂 View Post

Smart things app not launching

Posted by 10-19-2023 11:14 AM in Fold & Flip Phones

Just upgraded to the fold 5, is anyone's else haveing problems with the smartthings apps, not loading on the fold 5. I had the note 20 ultra... View Post

10-20-2023 01:39 PM

Hello, Welcome to the Community. We understand how frustrating it is to not be able to open and use ... View Post

Fold 5 WiFi6E compatible or not

Posted by 10-22-2023 03:37 PM in Fold & Flip Phones

Hi, I have Fold 5 unlocked activated on Verizon. I got FIOS service (1gig speed) and the CR1000a router with E3200 extender. I named 2.4, 5 and 6... View Post

10-22-2023 04:05 PM

Yes it absolutely is. Keep in mind Wi-Fi 6E does not have distance like your standard 5 gigahertz ch... View Post