Z fold 3 big screen won't work.

[DaveWhen]

Shows logo on start, but non functional after that. I have reverted back to my Note 9. Bluetooth drops audio after call pick-up. I love the Fold, but I will never recommend it to someone until problems are resolved. They started with last update.

[Samsung_Moderator · Accepted solution]

Hello, We understand how frustrating it is when your phone will not fully power on. This article provides some troubleshooting that may help: https://www.samsung.com/za/support/mobile-devices/what-to-do-when-your-samsung-phone-does-not-turn-o...

If these steps do not allow the phone to fully power on, then it is recommended to have the phone serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html