Z FOLD 7 has thick line at the hinge

[Raf28426]

I heard a pop on my fold.. then when I unfolded there is a thick line at hinge.. im so sad and disappointed..

[patriciostarr]

Is the screen protector lifting?

[Raf28426]

Nope.. it's still intact

[BlueSkies]

How long have you had the phone for? Maybe take it to a shop to confirm issues

[Raf28426]

I got it when it released.. then the line was only yesterday..

[Samsung_Moderator]

Thank you for reaching out. I can certainly understand your concern with the line in the middle of your Z fold 7 screen. In order to have a better idea of the symptom you are experiencing we would need a picture of your physical phone screen. The current picture doesn't allow us to see any damage to your screen as it appears to be a screenshot of your phone's background. Can you please provide us with a photo of the physical devices screen?

[Raf28426]

Its not working anymore..it started with the line..

[Samsung_Moderator · Accepted solution]

Thank you for the picture, Raf28426. The next step for you would be a service repair. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html