Original topic:

Wallet Doesnt work and no notifications

(Topic created: 08-01-2025 12:46 PM)
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Members_NkcDBhp
Asteroid
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Fold & Flip Phones

Got my Fold 7 a few days ago and have had nothing but issues. I'm hoping someone here can help. I tried to use Smart Switch and setting up as new phone.

  1. Samsung Wallet does not work. It says there is an issue with google play services.

  2. No notifications. I tried with Gmail and Snapchat. I sent myself an email from another address. No notification. No notifications from Snapchat. When I go to Apps in Settings I see Snapchat but when I go to Notifications in Settings it is not there.

I'm hoping you all have an easy fix before I return it. Thank you in advance.

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LongHiker
Galactic Samsung Care Ambassador
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@Members_NkcDBhp I used Smart Switch to setup my Fold 7 and haven't had any of those issues. 

Did you wipe the device cache partition? It wipes out incompatible or outdated cache information which might be incompatible. It does not erase any user data nor applications.

To wipe the device cache partition:

1. Power off your device.
2. Power up while holding down the Volume up key and the Side key until the Samsung logo appears. 
3. An Android recovery menu will appear.
4. Use the Volume down key to scroll down to Wipe cache partition.
5. Click the side key to select it.
6. Use the Volume down key to scroll down to Yes. 
7. Click the side key to select it. The Cache will be wiped almost instantaneously. 
8. Click the side key to select "Reboot system now" 

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Members_NkcDBhp
Asteroid
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Just did it. Still having all the same issues.

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Robin621k
Honored Contributor
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Go to settings, security and privacy, scroll down to the bottom choice Google Play System updates, open it, check for an update.
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Members_NkcDBhp
Asteroid
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Device is up to date Android Version 16 Google Play system update: May 1, 2025

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LongHiker
Galactic Samsung Care Ambassador
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@Members_NkcDBhp There is a new update rolling out which has the July security patch update. Verizon pushed it yesterday and AT&T pushed it today. 

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Members_NkcDBhp
Asteroid
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I haven't yet set up my esims. So I won't get it?

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LongHiker
Galactic Samsung Care Ambassador
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@Members_NkcDBhp Do you have a carrier device?

Does the model name end in "U"?

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Members_NkcDBhp
Asteroid
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SM-F966U1

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LongHiker
Galactic Samsung Care Ambassador
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It may be pushing out in waves. I know are least one person who received it with no SIM installed.
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