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07-13-2025 12:46 PM (Last edited 07-16-2025 04:27 PM by SamsungJodi ) in
Fold & Flip PhonesRecently I dropped my Flip-5 while running across a busy street. I did not hear the drop because I was listening to YouTube music. I eventually found the phone and I was sure that multiple cars had run over it. The cover screen was cracked badly and the main screen did not function properly. I went to a Samsung Repair Shop and they had to replace the main screen, the cover screen and the camera.
The technician in the shop told me that I have bought Samsung Care, this would be covered. Is this true? Let say I buy Samsung Care for 2 years, if after 18 months, for any reason my main screen is broken, they will replace it for free?
She also said that Samsung Care is especially important for flip phones…..
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07-13-2025 12:51 PM (Last edited 07-13-2025 12:52 PM ) in
Fold & Flip PhonesIt would be covered but with a deductible which I believe is $99 for repairs and replacements. I always get the monthly care plus that way if I upgrade in 12 months I won't be losing out on the remaining 12 months
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07-13-2025 01:12 PM in
Fold & Flip PhonesFor the replacement of both screens and the camera, I had to pay $655CAN. So, the $99 deductible is not too bad.
Let say if I buy the 2-year Samsung Care and if I upgrade to Flip-8 next year, is Samsung Care transferable?
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07-13-2025 01:14 PM in
Fold & Flip PhonesSorry but as far as I know its not transferable that's why i recommend to do the monthly plan that way if you upgrade you don't lose anything
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07-13-2025 02:35 PM in
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07-13-2025 02:38 PM in
Fold & Flip PhonesI know that’s why I said it’s not transferable
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07-13-2025 01:33 PM in
Fold & Flip PhonesI am not aware of this Monthly Plan. Maybe it is not offered in Canada.
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07-13-2025 02:00 PM (Last edited 07-14-2025 04:50 AM by SamsungRei ) in
Fold & Flip PhonesPerhaps try posting in the Members community for Canada. You'll get region-specific info.
https://r1.community.samsung.com/t5/canada/ct-p/ca
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07-13-2025 03:32 PM (Last edited 07-13-2025 03:37 PM ) in
Fold & Flip PhonesNow that I'm a senior, my hands are getting a bit shaky, so I've gotten a wallet phone case with a lanyard to help me hang on to my phone and eliminates the need for a seperate wallet. I use a regular case without a lanyard at home.
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07-15-2025 08:22 PM (Last edited 07-15-2025 08:23 PM ) in
Fold & Flip Phones