Original topic:

Please explain the SIMs

(Topic created: 06-27-2025 10:01 AM)
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Frustrated007
Constellation
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Fold & Flip Phones

can anyone explain to me why and how

1. my phone states i am using sim 1
 but my notification show sim 2
2. locations show this device and one other
 the other device sim # is my second sim #
 
Now mind you when i go into settings and about phone..... its shows im using sim 1 snd sim 2 is available...... but as you have read above something is going on. And yes i have tried to locate things in my settings, ex sim 2, secondary, hidden etc.... nothing comes up. So any help would greatly be appreciated.
THANK YOU AHEAD OF TIME!!!
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13 Replies
Frustrated007
Constellation
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Fold & Flip Phones
Dan
so I believe I finally figured it out. they have me under business. my end user cert agreement my knox security agreement it's all business some how which has allowed someone to get in and access and remotely access my whole system. so every time u have called and said what has been going on and have been told that's impossible or that can't happen... I have "finally" smarten" up and started taking screen shots of everything. they are doing a full investigation. ty for being the ONLY PERSON THAT BELIEVED ME AND WAS READY TO HELP!!!!! ILL KEEP YOU POSTED
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Dan2023
Honored Contributor
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Fold & Flip Phones
Thanks. I look forward to your response.
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Frustrated007
Constellation
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Fold & Flip Phones
yes thats what mine shows as well but than i get pop up stating im not allowed in a site and to ask my admin or i.t.
if you do not mind...... ill send you what i put i found and what i believe to be wrong with my phone/service.... no mind you i have had this issue for the past 3 1/2 years and when i explained to people what the issue was..... i was told that ... that is impossible, that cant happen etc. ir in laymens terms customer service was calling me a liar. at least thats how i took it (sorry for the story). but than i took screen shots. so im gonna send you a few if you dont mind.... if you do just let me know, i wont take offense ๐Ÿ˜‰
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Frustrated007
Constellation
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Fold & Flip Phones
Dan
well I have downloaded the samsung cloud on my phone and instead of seeing the samsung cloud app a have the react app and as i was just typing this my phone took a screen shot of what I was typing. and I downloaded the cloud from the samsung member site. I am not a developer. I sm just a consumer but my phone will allow me to go into certain sites and I can modify platforms which by the way I have no clue how to do. any suggestions?
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