- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-01-2022 10:40 AM in
Fold & Flip PhonesSolved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎10-05-2022 02:54 PM in
Fold & Flip PhonesHello, We understand how disappointing it is to be unable to use your phone because of a black screen.
If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset.
Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001470/
If the screen will still not turn on, we would recommend a service repair. You can use the following link below to request service. https://www.samsung.com/us/support/service/
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-01-2022 10:52 AM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-03-2022 04:27 PM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎10-05-2022 02:54 PM in
Fold & Flip PhonesHello, We understand how disappointing it is to be unable to use your phone because of a black screen.
If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset.
Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001470/
If the screen will still not turn on, we would recommend a service repair. You can use the following link below to request service. https://www.samsung.com/us/support/service/
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html