3 months into the flip 6 my phone main screen stop responding I contacted samsamsung sent the phone in for repair they contacted me said the warranty was void because I drop the phone never drop it should I say it was over 300 to fix I get my phone back wait like 2 months till I have money take it to I fix they repared my phone 500 dollars later few months down the line it happens again this time my company worked with me and gave me another phone guess what people screen is not working again 3rd time different phone I'm stuck paying for a broken phone still Samsung would not help I've had the flip series forever but the 6 just doesn't work properly aga8n I'm ask8ng samsung can you help?
I believe that the phone has an internal drop sensor. Don't know how sensitive it is or whether it counts a slight toss onto a desk or table or accidentally banging into something as a drop. It probably registers anything over a certain force factor and can't account for whether it was protected by a case. So, even if you don't think you dropped the phone, and there is no physical evidence to prove you did, the drop sensor tells the story and Samsung routinely uses this to void warranties.
