Front Camera screen turns off

[userkEsWPDeTvW]

The front camera put the screen off in any application instead of only the phone application

It just happening with the new One UI 

[LongHiker]

@userkEsWPDeTvW Can you clarify the issue?

Are you running the Beta? If so, you should be aware that Beta issues should be reported in the Beta discussion group. 

[userkEsWPDeTvW]

No it isn't the beta.if i put my finger on the front camera the screen turn off

[LongHiker · Accepted solution]

@userkEsWPDeTvW Sounds like you need to contact Samsung support and get the device in for evaluation. https://www.samsung.com/us/support/contact/ 

[realaud]

Why are you putting your finger over the front camera? You are obviously activating the proximity sensor when you do that. However, the sensor should only activate when the phone is on use. This needs to be looked at, but I still wonder what possible reason you could have to cover the front camera.