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Fold5 left speaker not working

(Topic created: 09-19-2023 08:01 PM)
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Oriontek
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Fold & Flip Phones
Need help on brand new Samsung Galaxy Fold 5 left speaker not working , what should I do please help, does anyone know how to fix this or having the same issue? I would appreciate your help thanks.
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Oriontek
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Fold & Flip Phones
Thank you I appreciated it, I will try that first.
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Oriontek
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Is anyone having this issue? I noticed my right speaker was weak; I tested it and saw the difference when I moved the sound balance. 
I called Samsung, and they sent me to a service center. They also noticed the difference in sound between the two, but it didn't show when they ran the diagnosis; now, on my fold4, the sound is the same in both speakers, and the sound is way better than this fold5; what do you guys think? 
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Take it back to that service center and tell them to replace the speaker. If that doesn't fix it, it may be a software issue possibly
Oriontek
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I'm about to send it but I did a research online and it looks like I'm not the only one that notice this, and they're also saying that this is normal which I disagree
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