Original topic:

Fold 7 Screen Popping

(Topic created: 08-25-2025 08:28 AM)
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JonK14
Halo
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Fold & Flip Phones
My fold 7 has been in service for about a month now, and when I run my finger along the bottom of the inner screen near the hinge I hear a popping sound. Hopefully it doesn't break soon?
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3 Replies
LongHiker
Galactic Samsung Care Ambassador
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Fold & Flip Phones

@JonK14 You should reach out to Samsung support. It sounds like the screen protector may be coming off the screen. Definitely something that you want to check out earlier than later.

For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

useroHkpjpAyZB
Constellation
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Fold & Flip Phones

For me it is about nearly 2 weeks and it is not screen protector. I took it one of samsung store in Ajman, UAE and also checked their display units, those doesn't have this issue even though display units are the most to be checked by customers. The agent asked me to take it to main service center. I thought to observe this phone more for a week or 2, might be possible some other issues may be observes.

 

I am not sure how this phone will survive 2-3years. Fingers crossed.. 

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jrmorales
Cosmic Ray
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Fold & Flip Phones
Sounds like the same issue im having only have had my z fold 7 for a month. Samsung needs to address this.$ 2k phone and it's falling apart already
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