Fold 7 Inside Left Screen Gone Black

[MMass]

Is any having their Fold 7 inside screen just go black? Any idea what might be happening? I tried all the support suggestions but none worked.

[Ekamek]

You tried the diagnostic test after clearing cache partition or resetting the device?

[LongHiker]

@MMass If you have Samsung Care+, you should contact them. Otherwise contact Samsung support.

For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

Lastly you can submit a bug report via the Samsung Members app -> Support -> Send 

[tc4201]

took mine in to the authorized dealer today, after starting the warranty process on my phone. The guy said it was denied due to small ding on the phone. the ding voids all warranty.  My phone is 4 months old, with a ding on the right side, and its the left side that has gone dark.  the insurance i have is $400 deductible.   very frustrating.