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Fold 6 Display Colors Washed Out

(Topic created: 07-21-2024 11:39 AM)
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RenoRich
Cosmic Ray
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Fold & Flip Phones

Just setup my new Fold 6 and upgrading from the Fold 4. Very disappointed in the color saturation on both screens compared the Fold 4. The colors are washed out and I have both phones set for max vivid. Any one else see the same? Thanks. 

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SamsungRei
Community Manager
Community Manager
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Fold & Flip Phones

Hello everyone, Welcome and thank you for reaching out. We understand many of you are experiencing a difference in the display colors from previous phones.

Samsung continuously enhances the Galaxy phone experiences based on users' feedback. The Galaxy Fold6/Flip6 display has been tuned for a more comfortable viewing experience. You may notice a difference in the color of the display compared to previous models.

Samsung respects all of usersā€™ various feedback about the color of the display, and additional updates have been performed to enhance customer satisfaction and userā€™s choices. It provides further customizable options for natural display settings, so please refer the Display settings. 

Settings > Display > Screen mode > tap Vivid > Advanced settings > adjust the ā€˜Vividnessā€™ slider bar

If ā€˜Naturalā€™ is selected in Screen mode, or ā€˜Eye comfort shieldā€™ or ā€˜Adaptive color toneā€™ is enabled in Display settings, you are not able to adjust the ā€˜Vividnessā€™ option as the ā€˜Advanced settingsā€™ does not appear on the settings menu. (To use the feature, set 'Vivid' mode and turn off those options.)

Additional feedback can be provided using the Error Report feature in the Members app. You can find the steps here: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/ 



Be sure to click " āœ“ Accept as Solution" when you find an answer that works for you.



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33 Replies
Cutlass516
Cosmic Ray
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Fold & Flip Phones
Omg yes!!! I know exactly what you're going through. You are not alone. The colors look washed out and I too have maxed out brightness on vivid color. I came from a z fold 4 and the icons on my home screen popped as if each icon had its own backlight. It also feels like I'm viewing the main screen through a matte screen protector if that makes sense.
RenoRich
Cosmic Ray
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Fold & Flip Phones

Glad to know you see the same! I'm curious now if the Samsung advertised increase in brightness may be causing the washed out color effect. 

Cutlass516
Cosmic Ray
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Fold & Flip Phones
On the research I've done, the s24 had this issue with washed-out colors. Samsung's response was the slider to increase the vividness under advanced settings. I'm wondering why the fold 6 was rolled out with this updated vividness slider. My z Fold 4 does not have the slider...obviously cause the colors look amazing. I've noticed the cyan or greenish looking colors look the most washed out when looking at the icons on my home screen. Are you keeping your fold 6?
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RenoRich
Cosmic Ray
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Fold & Flip Phones

Yes, I believe I will keep it to avoid the hassle of return and trying to find another phone. I'm hoping the hinge issue is fixed with this version. My Fold 4 will only open now about 2/3's. And I did not even use the big screen much over 2 years. Not sure what the deal was with that issue but they blame "dust'. 

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MrStimpy
Cosmic Ray
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Fold & Flip Phones
Fold 6 has a vividness slider, no effect to washed out colors.
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Cutlass516
Cosmic Ray
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Fold & Flip Phones
Yep I didn't notice too much of a difference when using the slider.
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Robin621k
Honored Contributor
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Fold & Flip Phones
Do this, go to settings, display, screen mode, turn on vivid, advanced settings, use the vividness slider to pick how much you want, there are 3 levels. Make sure eye comfort shield and adaptive color tone are toggled off.
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MrStimpy
Cosmic Ray
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Fold & Flip Phones
Does NOT WORK! Even with vivid all the way up, colors are washed compared to old fold.
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Cutlass516
Cosmic Ray
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Fold & Flip Phones
Hello, unfortunately, that did not work for me. I had tried those steps originally. Colors are not as vibrant. I went through every possible display setting, even into accessibility settings.